Hi,did the re boot this morning to no avail,Bt speedtester as follows Ip profile 500k,832kbps downstream,382 upstream.Did bbmax speedtest 439 kbps downstream,382 upstream.Roter stats as follows,
line rate 832 down 448 up
noise margin 15.4 down 11.0 up
line att 63.0 down 31.5 up
output power 14.6 down 12.0 up.
Phoned Bt faults who told me to turn everything off (router,computer,unpug all cables) for 4 hours,then my speed should be back.Are these people for real?
In the space of a month my downstream speed have varied from 1845 down to 486 kbps.When the Bt engineer first came he went up the pole outside and moved my line on to a spare one,ever since then I have had these problems.