Hi,
I've very recently changed provider from TalkTalk to Plusnet and am wondering why my Downstream Sync is lower with PlusNet as compared to TalkTalk. I'm still in my 10 day training period.
I've not changed any of my home equipment - using a TalkTalk supplied HG533 router which I've manually cleared out the TalkTalk cruft - TR069 disabled, WAN side ACS access disabled, PPoE hardcoded connection removed etc etc.
Upstream and Downstream attenuation are identical to previously (13.4dB and 28dB respectively) and I'm connecting with a Downstream SNRM of 6dB again identical to previously. Upstream SNRM is quite a bit lower than the value I was getting from TalkTalk - around the 7dB mark vs about 8-9 dB previously.
The TalkTalk profile was interleaved and the Downstream Sync normally about 16-17K with a throughput of 13 to 14 Mb/s achievable.
The Plusnet profile is Fast currently and I'm getting a Downstream Sync of just under 14K. It's seems very stable so far, but my throughput is down to 11-12Mb/s
Could this simply be that the Plusnet downstream transmit power is lower than TalkTalk LLU at the same exchange. Something else?