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[stevebrass]

And having put the R850 back in service you have connected the Hive Hub to it?

[gingerangles]

And having put the R850 back in service you have connected the Hive Hub to it?

Yes, and it didn't work... although... not at the time.
So having done what I described above I went out for the afternoon... a few hours later and the Hive hub seems to be working as normal... i.e. i have access locally?

So the things I would normally do now would be to change the HG612 modem IP address from the default 192.168.1.254 as it clashes with a work VPN and also I would fix other IPs for my NAS and Home Alarm panel. 

Also I have not not connected the ethernet cable back up to the LAN2 port on the HG612.

I assuming one of those things is the issue?  I definitely need to change the modem IP and I dont see why fixing other IPs should cause a Hive clash?

[stevebrass]

Yes, and it didn't work... although... not at the time.
So having done what I described above I went out for the afternoon... a few hours later and the Hive hub seems to be working as normal... i.e. i have access locally?

By locally you mean all is working as it should?

So the things I would normally do now would be to change the HG612 modem IP address from the default 192.168.1.254 as it clashes with a work VPN and also I would fix other IPs for my NAS and Home Alarm panel.

You mean give these a reserved IP address on the router?
 

Also I have not not connected the ethernet cable back up to the LAN2 port on the HG612.

Why do you use LAN2 - for stats monitoring?

I assuming one of those things is the issue?  I definitely need to change the modem IP and I dont see why fixing other IPs should cause a Hive clash?

[gingerangles]

So having done what I described above I went out for the afternoon... a few hours later and the Hive hub seems to be working as normal... i.e. i have access locally?

By locally you mean all is working as it should?
Yes

So the things I would normally do now would be to change the HG612 modem IP address from the default 192.168.1.254 as it clashes with a work VPN and also I would fix other IPs for my NAS and Home Alarm panel.

You mean give these a reserved IP address on the router?
Yes

Also I have not not connected the ethernet cable back up to the LAN2 port on the HG612.

Why do you use LAN2 - for stats monitoring?
No, but i would access it via this to change it's IP address.

I assuming one of those things is the issue?  I definitely need to change the modem IP and I dont see why fixing other IPs should cause a Hive clash?

[stevebrass]

So now change one thing at a time. Start with VPN then the NAS.
If things work forget about changing the modems lan 2 ip.

[gingerangles]

So now change one thing at a time. Start with VPN then the NAS.
If things work forget about changing the modems lan 2 ip.

So I've gone though the changes... Changed Modem IP (which I had to connect LAN2 to do), I've not reserved any IPs but I've changed the address range on the router to 11-254 and fixed the IPs on the devices I want to have fixed below 11 (rather than reserving on the router).

All still good so looks like its OK!?    God knows what the issue was.  The only thing different is that Netgear had me force through a firmware update before resetting the whole thing so maybe that was it?

Many thanks for your help mate!

[gingerangles]

So now change one thing at a time. Start with VPN then the NAS.
If things work forget about changing the modems lan 2 ip.

And the issue is back! What on earth could cause this issue to kick in after a couple of days of being OK!?  🤯

[j0hn]

So the things I would normally do now would be to change the HG612 modem IP address from the default 192.168.1.254 as it clashes with a work VPN and also I would fix other IPs for my NAS and Home Alarm panel. 

Can you expand on this?

The default IP of the HG612 is 192.168.1.1 and not 192.168.1.254
Can it not be left as is?

Can you detail the modem and router IP's a bit more and the DHCP range used.

[gingerangles]

Thanks for the reply...

Can you expand on this?

The default IP of the HG612 is 192.168.1.1 and not 192.168.1.254
Can it not be left as is?

My HG612 came up with 192.168.1.254 as the IP address (I understood all BT modem/routers default to this?).  I can't leave it at that as it causes issues when I am connected to work's VPN (i think the work modem/router must be 192.168.1.254)

Can you detail the modem and router IP's a bit more and the DHCP range used.

My Orbi router has 192.168.1.1, the HG612 has been set to 192.168.1.2.  I have a NAS, NRV and alarm panel all in the 192.168.1.3-10 range (with IP addresses set on the devices themselves) and the DCHP range has been set to 192.168.1.11-254

[d2d4j]

Hi

I am slightly confused by your answers sorry

Is the HG612 in bridge mode

If so, why is it set to 192.168.1.2 (or 254) on Lan1.  It should not have any IP address as it is bridged to your router 

Lan2 when using the tweaked firmware does not use 192.168.1 but 192.168.2 originally but you have not mentioned this - so hence not sure if your setting IP address on Lan1 or Lan2 or both if not bridged

Many thanks

John

[gingerangles]

Hi

I am slightly confused by your answers sorry

Is the HG612 in bridge mode

If so, why is it set to 192.168.1.2 (or 254) on Lan1.  It should not have any IP address as it is bridged to your router 

Lan2 when using the tweaked firmware does not use 192.168.1 but 192.168.2 originally but you have not mentioned this - so hence not sure if your setting IP address on Lan1 or Lan2 or both if not bridged

Many thanks

John

Sorry John... yes the HG612 is bridged and the Orbi is acting as router. I have Lan2 on the HG612 set to 192.168.1.2... just so I know where it is if I need access to it.