Guys,
Senior Engineer who knows everything about broadband was with me today.
He re-crimped my NTE, fixed up the junction box on the pole that was crooked and checked the diagnostics from that pole & my NTE.
He said my AC Balance was 66db at the pole but 56db at the NTE. He re-crimped the line in the attic & now the AC balance at my NTE is 59 db.
What's AC balance & how can it affect my line? Could it be the sole cause of my disconnections?
cheers