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Author Topic: I have G.INP on ECI  (Read 229073 times)

Chrysalis

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Re: I have G.INP on ECI
« Reply #855 on: August 15, 2016, 03:02:15 AM »

we wondered who were the mystery people who had ppp connectivity issues on g.inp eci right?

well this is a sky customer, so dhcp not ppp, but g.inp broke dhcp, guess what modem he was using?

The asus dsl-ac68

I knew that device would be trouble.

http://www.skyuser.co.uk/forum/sky-broadband-fibre-help/60543-asus-dsl-ac68u-wan-connection-isps-dhcp-did-not-function-correctly.html
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kitz

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Re: I have G.INP on ECI
« Reply #856 on: August 15, 2016, 10:47:44 AM »

Draytek 2850 was another one with the PPP issues  In fact there were iirc 2 draytek models which had problems but cant remember the other one off the top of my head now.  Draytek admitted defeat on them and instead they will offer £100 off a more updated model.  The 2850 was one of the first VDSL2 modems available in 2012.
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ejs

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Re: I have G.INP on ECI
« Reply #857 on: August 15, 2016, 04:38:04 PM »

I still can't believe Openreach would disable G.INP on all ECI cabinets due to what must be a tiny number of Asus VDSL2 models and the Draytek ones (2850 and 2750).

I'm not even sure they said it was "PPP issues" this time (which always sounded more like general data transfer difficulties, as in the modem says it's connected but it's not really working), they just said there was an increase in the rate of fault reports.
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skyeci

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digitalnemesis

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skyeci

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Re: I have G.INP on ECI
« Reply #860 on: August 31, 2016, 07:03:52 PM »

don't know as I don't have access - just posting it to let others know they have obviously said something... only CP's have access to it.
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NewtronStar

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Re: I have G.INP on ECI
« Reply #861 on: August 31, 2016, 07:39:00 PM »

Well they did disable upstream G.INP for all as standard on huawie cabinets because some modems had problems with G.INP on the upstream.

This ECI G.INP issue is on the downstream which is not an easy fix as it was on G.INP MK1 to MK2 turn off G.INP on the upstream
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ejs

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Re: I have G.INP on ECI
« Reply #862 on: August 31, 2016, 07:46:43 PM »

And the daft thing about that was upstream G.INP for Lantiq modems seemed to only need a firmware update.
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NewtronStar

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Re: I have G.INP on ECI
« Reply #863 on: August 31, 2016, 08:15:55 PM »

It's amazing how a minority of users can influence openreach with calls to there ISP and all they needed was a compatible VDSL modem rather than OR to take this drastic step and remove G.INP for all though some members were steadfast and unwilling to give G.INP a go they wanted to stay on fastpath !
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ejs

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Re: I have G.INP on ECI
« Reply #864 on: August 31, 2016, 08:36:13 PM »

As I said earlier, I find that difficult to believe, not helped by the absence of any detailed information on what the actual problem is. "PPP issues" is about as detailed as "the Internet is not working".
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Chrysalis

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Re: I have G.INP on ECI
« Reply #865 on: August 31, 2016, 10:03:05 PM »

All they needed to do was enforce their own guidelines i.e. ban incompatible devices.  But they took the path of least resistance instead.
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S.Stephenson

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Re: I have G.INP on ECI
« Reply #866 on: August 31, 2016, 10:29:51 PM »

Should block incompatible devices and then charge then if an engineer gets called out due to it.

Can they not detect incompatible devices and notify the ISPs?
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Chrysalis

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Re: I have G.INP on ECI
« Reply #867 on: August 31, 2016, 10:32:17 PM »

yes enable g.inp then ban every device that misbehaves :)
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NewtronStar

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Re: I have G.INP on ECI
« Reply #868 on: August 31, 2016, 11:52:12 PM »

All they needed to do was enforce their own guidelines i.e. ban incompatible devices.  But they took the path of least resistance instead.

Sure your one of those users that wanted to stay on fastpath and didn't want anything to do with G.INP if memory serves me right and the 8800NL is a none MCT compatible device in oprenreach's eyes  ;)
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Chrysalis

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Re: I have G.INP on ECI
« Reply #869 on: September 01, 2016, 12:58:37 AM »

I hate interleaving but not g.inp :)

if the 8800nl got banned then so be it I would just plug the hg612 back in
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