Protocol/Encapsulation :- PPPoA (PPP over ATM)
Multiplexing method: VC-BASED or VC-Mux
(On some routers the above 2 settings may be combined as "PPPoA VC-Mux".)
VPI = 0
VCI = 38
DSL Standard: G.dmt
Security Protocol: CHAP
Any update from BT?
What I can’t get my head around is that my line was perfectly fine and stable at 6.5mb. I have a 30dB attenuation line and all was fine until I upgraded to your Phone service.
So my lay persons view is that something has been disturbed during the upgrade of my line?
I will wait and see what Tiscali can tell me regarding the Config check they had ran at the exchange, which I guess is making sure that everything is plugged in correctly and no Line Cards are causing problems?
4096 High SNR 4096 256 Adaptive:Fixed
4096 High-Interleave 4096 256 Adaptive:Fixed
I have had an update from Tiscali today and they have told me that they are running even MORE tests on the line!
Hi,
We have performed thorough tests on your line and the results show nothing wrong with it. There is nothing further we can do with this.
This thread reminds me of this radio4 broadcast on the now show
http://www.youtube.com/watch?v=gGibVROSPr8
This is a one-off connection charge. If your home has had telephone service from BT in the recent past, and the wiring and socket is undamaged and the line still has dialling tone, it's likely you won't need to pay this connection charge. But where there is no suitable BT telephone line available in your property a connection charge of £124.99 may apply. This fee covers engineering work in your exchange or your property in order to connect the line. We'll confirm if the charge applies after you have placed your order as we need to check the details of your property before we can confirm this. If it does apply it will be added to your first BT bill.
resonance guitar
>> I have also just found this on BTs website which may mean that I will not have to pay to be reconnected:-
Excellent - good luck with that - I think I do recall that at one point they were doing a special offer "to come back", that may be part of it? Dont know.
>> I think I will be best keeping with BT for calls and then going with Be* or even Sky Max?
Neither of them are FMPF.
My mum was briefly with sky phone (WRL) but found the phone package worked out dearer for her usage, so has gone back to BT. Its not so much a problem with WRL than with FMPF.
I'm with Be for adsl and BT for phone, although Im considering WRL (still BT based) with another ISP as their phone package should work out cheaper for my own use. Im just too lazy to do it atm.
Jamie, if your were going to bt broadband In case your interested the anywhere package can come with a htc mobile, bit like a blackberry. It's a nice bit of kit and easy to use.
Only two drawbacks to be aware of is if you use the wireless 802.11 connection you definately need the bigger battery (You get 2 in the package) as using that link eats up power. The connection speed for surfing on GSM is fair, it's ok for checking bbc news and this site as an exsample.
The second thing is due to the operating system is based on windows it can be memory hungry. More than a few odd pictures then you'll definately need to invest in a micro sd card
Though i would suspect other isp's will be offering similar packages if that was something you wanted as it's the next thing
Would it be OK to just have 16meg broadband alone from Sky? Then the phone from BT?
Hopefully you will get a decent reply soon.
>> but I always know that the connection will drop on or just after 9pm
Sorry Jamie, Ive had a lot on over the past week and my brain is fried.
I cant remember.. did we discuss the possibility at some point of a neighbour perhaps switching something on which could cause an increase in noise
as its a broadband issue then you have to go via your ISP to arrange an engineer, (as a matter of course we change older nte's for an up to date nte5 where ever practicaly possible and time allows)
If it's a problem with your traditional voice telephony (PSTN) then you go via your PSTN SP
the Down Sync is 6144kbps, but I am downloading at 5mbps so that is better. However, should I be downloading a bit closer to the 6meg mark if I am syncing at 6144kbps
According to the systems here, you are currently on an adaptive profile that will allow upstream speeds of 448kbps. The attainable rate for your line is approx 5.5mb, so you have been placed on a 6mb profile, so you can get speeds up to that level.
If your line is only capable of speeds in the region of 5.5mb, placing you on a MAX/8mb profile will cause connection and stability problems similar to the ones you have already been experiencing. Therefore, as your line can only obtain 5.5mb placing you on a 6mb profile is more suitable for both bandwidth and stability reasons.
This is an update to the the overnight problem resulting in connection problems or slow speeds for our customers using the Tiscali LLU platform.
You can see the post from last night here:-
http://usertools.plus.net/status/archive/1217375470.htm
We received confirmation from Tiscali that this problem was resolved around 3am and was caused by an optical fault on their network.
If you are still experiencing slow speeds when connected on the LLU system, we would advise rebooting your modem/router and testing again before contacting our support team.
Kind Regards,
Your SNR is low and fluctuating, we have tried a couple of different line profiles and none of them appear to be improving matters. It is possible that there is fault with some of the internal wiring. Therefore, can you try replacing the microfilters and also test from the backplate of the main phone socket (unscrew faceplate to reveal test socket). Please let us know the results of this.
I have ordered 2 replacement microfilters for you, so you can test the service with them. They should be with you by the middle to end of next week.
2 main reasons for a faulty filter. spillage like coffee, wine, pet pee. or lightning surge.
By the way approx how big is the master socket and do you have extention wiring off it ?
Your post confirms your SNR is 14db, is it stable at this rate or is it falling below this?
You are sync'd at 4MB because as advised above, you are on a 4MB profile to stabilise your line. Once we have confirmed that your SNR is remaining steady and that disconnections have stopped, then we MAY be able to increase the profile.
Thanks for confirming. It looks like the 4 meg setting is going to be most suitable for your line. However, I will run this via ---- and one of us will revert tomorrow to confirm.
I am downloading at 2.9mbps? That is ridiculously slow for my line! I haven't yet had a chance to monitor the evenings so will keep my eye out tonight.
I am on an Upto 8meg Package, is a profile change all that can be done?
Before switching, I was happily syncing around 7000kbps with a very stable connection.
Could a fault have occurred? Are there any checks that can be done?
I just feel that 2.9megs on a 30dB line is ridiculous!!
Line Rental, Anytime Local and International Calls and Broadband for £19.99! Can't go wrong ;D
<conspiracy theory> One has to wonder why Tiscali haven't been bought yet, despite being 'on the market' for months.... Vodafone were supposedly quite close to completing a deal, but then suddenly pulled out. Is it because they saw the Tiscali's books and ran a mile?? </conspiracy theory>
We are diagnosing your fault. I understand that you do not like the speeds you are currently getting but as you stated yourself, on the higher profile, the connection is regualrly dropping out. Which scenario would you prefer whilst we work on this?
>> Could it be that the master socket is on its way out?
Doubtful in the way that you mean.. there could be a problem with the wiring at this point.. which a BT engineer should be able to spot and fix though.
Nope - nothing from tiscali
>> Also is it possible that the "Green Cabinet" has something to do with it?
Dont know - hence why it needs an engineer to investigate.. the problem would appear to be somewhere between the exchange and your home.
>> Also, you mentioned you had a contact in Milton Keynes,
Tiscali is one of the ISPs that I dont have a personal contact with..
but I contacted someone from MK specifically because MK is where they are aware of this site, and do make frequent references to it.
could it be the cab ? could be anywhere in the network between the mux at the exchange to the router
There is no point in setting your profile to a higher setting as it has dropped out whilst being set at 4mb. Anything higher and the disconnections will reoccur. I will pass this back to ** to assess, he will arrange with you the next course of action. As you are away next week please can you advise when you will be available in the following week as I think that an engineer may be required.
You were not able to sync because I changed your profile back up as requested. I have now put it back to 4MB. If you would like to try more profiles, I recommend calling the number at the top and asking them to do this whilst you are on the phone incase of loss of service. For now, as BT could not see a problem, I am closing your thread.
>> He came in, plugged in his laptop, hooked up his USB modem, connected up, and found that the SNR was 18dB!
Did you give him a piece of paper with the bullet points above I mentioned and some examples of the low syncs etc.
What were his comments on those?
>> the line will now be monitored for the next 2weeks from the "Broadband Center" and that if they see that the line is underperforming (which it is)
Who said that? Tiscali or BT?
[DSL Modem Stats]
US Connection Rate: 256 DS Connection Rate: 4096
DS Line Attenuation: 31 DS Margin: 14
US Line Attenuation: 17 US Margin: 28
US Payload : 1724928 DS Payload: 6265056
US Superframe Cnt : 292380 DS Superframe Cnt: 292380
US Transmit Power : 11 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 603
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 4 DS Max Attainable Bit Rate: 4832 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 1 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 4 FEC: 25144 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 35936
Idle Cell Cnt: 2965097
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 315
[Downstream/RX)]
Good Cell Cnt: 130522
Idle Cell Cnt: 47885902
Bad Hec Cell Cnt: 8
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 33220
Rx PDU's: 43688
Tx Total Bytes: 6230577
Rx Total Bytes: 37328445
Tx Total Error Counts: 0
Rx Total Error Counts: 42
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=15
I would think he's refering to the BOU which is part of bt wholesale as they still have the full woosh profiles (thanks ofcom !)
The only thing is over what time period did the fec errors occur ?
Depends on your isp/bt wholesale.
It's awful when we arrive the main fault dos't show, problem is although 18 is high it's still strictly speaking within perameters although I agree I would expect better speed :no:
There is nothing further that we can do for you. Your speeds are acceptable for your line. The BT engineer reported back that there is no fault found and that the readings are good. We have checked everything we can from here and so can offer no further assistance.
Hmm, I'm afraid I don't know Tiscali's stance on keeping email addresses after you're not a customer anymore. Perhaps you can downgrade the account to dialup, but I really don't have the foggiest, to be honest!
That's why I bought a domain name and use that for all my email - so it doesn't matter which ISP I'm with.
My father doesn't want to loose his email address as all of his accounts etc use that email address?
QuoteMy father doesn't want to loose his email address as all of his accounts etc use that email address?
If you move house you have to notify everyone of your new home address.
Set up a Gmail account and it does not matter how many times you change ISP it stays.
It will simply mean sending everyone in his address an email notification.
Gmail can now be changed to https secure so no problems there.
dave
Dear Sir/Madam,
I have recently been in contact with your department with regards to my Slow and now Unstable internet connection.
I recently wrote a letter (reference 213688) regarding my Slow Speeds and have received a Phone Call and a Letter regarding the matter. You Technical Support advisor went through some line profiles and eventually found that a 6meg profile was as high as my line would support. (Ticket UKHD00001908661).
After the profile being set to a Fixed setting, my line became unstable, constantly dropping out and the SNR readings being very low, in the region of 0dB to -1dB.
I then decided to contact your Forums team regarding the matter (Ticket 1964643), they went through all of the usual tests and even sent out test filters to rule out my own, there was still no change and my line was still unstable. After these checks, they changed my Line Profile from Fixed to an Adaptive rate setting, capping that to 6meg, as this is apparently all my line would support? This failed to rectify the problem and I was still getting drop outs of the connection. I was then told my line would only support 5.5megs? However I had been receiving speeds of 6.5megs and sync speeds of 7000 – 7500 kbps and have a 30dB line?
I was then told that I have been put on a 4meg profile, this caused my connection speed to drop dramatically but still, the drop outs continued and my SNR stayed in the 2dB to -1dB range. On the 9th August, it was decided that a BT Engineer would be sent our to test my line, I accepted and a visit was then booked for 18th August AM. I was still on a 4meg profile and understood that as the engineer would only connect his equipment for a short while, the SNR would be in the region of around 18dB, of course, the engineer couldn’t see anything wrong at the time, as the SNR was stable.
The engineer left and confirmed that there was nothing found on the line and no faults were detected. He confirmed that the line would then be monitored for two weeks and if the line was still underperforming, another Engineer would be in touch to attempt to improve the line.
I feel that since I switched to your Line Rental service (LLU), I have experienced nothing but trouble with it. I have been a Tiscali customer for 5years with no problems and feel that this has been a big let down to your service.
I believe that there is either a fault with my Phone Line or equipment in the Telephone exchange and this needs to be investigated more thoroughly.
I do hope that this issue can be resolved.
Thing is what about all of the online services and banks that his email address is in, he signs up to everything
Why is it that no matter what advice is given on here, you always find an excuse for not doing it?
with all the work I will have, do you seriously think I have time to go around webpages changing email addresses and sending upto 300 people notifications?
I once changed ISP's and ISP reliant email addresses smack bang in the middle of doing my final disseration (and bringing up a child and looking after a house on my own).:'(
Your line has an attenuation of 29db and under normal circumstances I would expect you to be able to support a higher rate service, however, there is no such thing as "the norm" with Broadband. Your SNR is low for your line attenuation, and your attainable rate is not too good either, but confirms the 4MB profile is the correct one for your line.
I changed your profile last night (17:30) to an adaptive 4MB profile to see if it would better cope with the changing SNR you're reporting. The stats you posted last night reflect this. This is the last change I can make for you,
We've exhausted all avenues for diagnostics and checked everything we possibly can. Your current downstream speed is acceptable as is your current Upstream for the profile you are on. /snip/
but I have to draw the line somewhere. We will not be able to offer you further assistance through the forums.
Hi,
I'll try and answer your questions:
Firstly, I don't know why the BT engineer said what you say he said as this will be impossible. They cannot monitor your Internet service as you are not connected to their Internet service.
Your line has an attenuation of 29db and under normal circumstances I would expect you to be able to support a higher rate service, however, there is no such thing as "the norm" with Broadband. Your SNR is low for your line attenuation, and your attainable rate is not too good either, but confirms the 4MB profile is the correct one for your line. These are the stats from our network interface monitoring tool:
Quote:
Downstream SNR: 10 db
Downstream Attenuation: 29 db
Downstream Attainable Rate: 4756 kbps
Downstream Current Rate: 4096 kbps
Downstream Interleave Delay: 8 ms
I would suggest from these stats that your line (although a good length) is of poor quality. I changed your profile last night (17:30) to an adaptive 4MB profile to see if it would better cope with the changing SNR you're reporting. The stats you posted last night reflect this. This is the last change I can make for you, I have nothing left. We have eliminated the exchange equipment and sent you a broadband specialist from BT. He reported back no problem found (this would usually result in a bill for £150.00 + vat being sent to you, but we've agreed to waive this). The only thing thing remaining is a possible problem with the internal wiring (your house, extensions, micro filters etc), but I expect you've eliminated this from previous diagnostics with Paul.
As for who you should write to next, I can't say.
All I can say is there is nothing further my team can do for you. We've exhausted all avenues for diagnostics and checked everything we possibly can. Your current downstream speed is acceptable as is your current Upstream for the profile you are on.
I know this is not the answer your looking for, but I have to draw the line somewhere. We will not be able to offer you further assistance through the forums.
I'm sorry.
__________________
Regards
AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
US Connection Rate: 256 DS Connection Rate: 4096
DS Line Attenuation: 30 DS Margin: 2147483647
US Line Attenuation: 16 US Margin: 30
US Payload : 21937776 DS Payload: 24128721
6
US Superframe Cnt : 1570342 DS Superframe Cnt: 1570342
US Transmit Power : 11 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 603
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 1 DS Max Attainable Bit Rate: 5696 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 1 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 55872 FEC: 52844481 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 457037
Idle Cell Cnt: 15661190
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 0
[Downstream/RX)]
Good Cell Cnt: 5026817
Idle Cell Cnt: 252813938
Bad Hec Cell Cnt: 50795
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 129951
Rx PDU's: 199057
Tx Total Bytes: 15541166
Rx Total Bytes: 232084635
Tx Total Error Counts: 0
Rx Total Error Counts: 2202
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=15
[Downstream (RX) Interleave path]
CRC: 55872 FEC: 52844481 NCD: 0
LCD: 0 HEC: 0
Errored Seconds: 0 Severely Err Secs: 0
US Connection Rate: 256 DS Connection Rate: 5952
DS Line Attenuation: 30 DS Margin: 8
US Line Attenuation: 16 US Margin: 30
US Payload : 1033392 DS Payload: 6519264
US Superframe Cnt : 34974 DS Superframe Cnt: 34974
US Transmit Power : 11 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 603
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 2 DS Max Attainable Bit Rate: 5952 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 1 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 15 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 21529
Idle Cell Cnt: 337449
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 19
[Downstream/RX)]
Good Cell Cnt: 135818
Idle Cell Cnt: 8210308
Bad Hec Cell Cnt: 0
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 118386
Rx PDU's: 172861
Tx Total Bytes: 16562204
Rx Total Bytes: 183806645
Tx Total Error Counts: 0
Rx Total Error Counts: 462
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=15
>>Jid, are you fed via an overhead cable or underground to the property ?
That 256 upstream limit is still there too ???
That 256 upstream limit is still there too ???
Yes the lady on the phone told me that the Upstream is always slow, I told her it had been 448kbps before but she wouldn't have it!
That 256 upstream limit is still there too ???
Yes the lady on the phone told me that the Upstream is always slow, I told her it had been 448kbps before but she wouldn't have it!
We seem to be back here were you were a few months back :-\
http://forum.kitz.co.uk/index.php?topic=2247.msg71057#msg71057
Which bodes the next question, could it be rain causing something to the network. or is it rain affecting something else which the broad band is beginning to hear.
I did not receive any call today?
The Current speed test result is:-
Download: 3.62mbps
Upload: 0.21mbps
Current Sync Speed: 4320kbps
I see that my Upstream speeds have also dropped from 448kbps to only 256kbps, is this part of the problem?
My SNR reading seem to dip to readings such as 0dB and 2147483644dB at random intervals during the day and are constantly low in the evenings?
The current reading is: 2147483644dB
I feel that these stats are poor for my 30dB line.
>> This is ridiculous and I am getting impatient.
It is ridiculous.. Sorry jid but this has been going round and round in circles for over 3 months now, and Tiscali keep messing around with the profiles as they are doing arent doing jack all for your line. Its too unsteady because there is an underlying problem somewhere between the exchange and your home.
You should have a good line and you should be able to sync at the full 8Mb.. but you cant because of the SNR problem which several people have confirmed looks like a fault on the actual line which can only be fixed by a BT engineer.
Tiscali messing around with profiles aint going to do nothing until the underlying problem is fixed.
All the messing with profiles is doing is putting a sticky plaster over a leaky pipe. :'(
Richard Lawrence <Richard.Lawrence@uk.tiscali.com>
Richard Lawrence
High Level Complaints Executive
tel:+44 (0) 207 087 2121
fax:+44 (0) 207 087 2273
mob:+44 (0) 7971331395
Tiscali UK Ltd
20 Broadwick Street,
London W1F 8HT
Why don't you just do what you've been advised to do more than once, and migrate to a decent ISP?
I feel if they can fix this they can be back in the good books again.
Thank you for contacting Tiscali Technical Support.
I understand from your email that you are still experiencing connectivity issue.
Kindly accept my apology for the inconvenience this has caused you.
I have performed some speed tests on your line and has refreshed the line circuit. I have also forwarded your case to the network engineers and the issue will be resolved immediately. I have also checked and found that engineers are investigating the issue
"Refreshed the line curcuit" ? wha...
Sorry but to me that sounds as if he's been dilligent enough to wipe the lines on his rotary washing line before hanging his laundry out to dry. :hmm:
>>> "Refreshed the line curcuit" ?
That means that they have disconnected the PPP session. Refreshing the circuit nomally means clearing any stale sessions.
Is it better for the line if I leave the router constantly plugged in and never turned off, to see how it settles overnight?
Is it better for the line if I leave the router constantly plugged in and never turned off, to see how it settles overnight?
That reminds me, a few pages ago you said something which indicated to me that you were switching your router on and off and I meant to post then.
If you are doing that then that ain't doing your connection any favours :o
AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
US Connection Rate: 256 DS Connection Rate: 4096
DS Line Attenuation: 30 DS Margin: 2
US Line Attenuation: 16 US Margin: 27
US Payload : 15485616 DS Payload: 20395622
4
US Superframe Cnt : 344130 DS Superframe Cnt: 344130
US Transmit Power : 11 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 603
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 1 DS Max Attainable Bit Rate: 4672 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 2 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 1051 FEC: 4012987 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 322617
Idle Cell Cnt: 3209585
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 0
[Downstream/RX)]
Good Cell Cnt: 4249088
Idle Cell Cnt: 52265503
Bad Hec Cell Cnt: 558
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 99088
Rx PDU's: 161274
Tx Total Bytes: 10490526
Rx Total Bytes: 198761289
Tx Total Error Counts: 0
Rx Total Error Counts: 560
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=0
#
I have been noticing recently, I put the router on in the morning, by about 7pm, the SNR is in funny figures. congestion thing or something?
I have been noticing recently, I put the router on in the morning, by about 7pm, the SNR is in funny figures. congestion thing or something?
Yes, found it on page 13..........you have been switching it off.
It's not necessarily the cause but I'll let the more learned members on here comment how much you've contributed to your own problem.
I'll let the more learned members on here comment how much you've contributed to your own problem.
I suggest you leave the router to sync/resync as it wants to for a few days, that way it'll find its own sync it's comfortable with.
As chris suggested in his post the other day I would leave it for a while and see if its able to settle at its own level.
Sep 6 06:57:50> Connection terminated.
Sep 6 06:57:50> System Call Error
Sep 6 06:57:50> connect(0.38): Device or resource busy
Sep 6 06:57:50> pppd 2.4.3 started by root, uid 0
Sep 6 06:57:50> PVC already opened. dmachan = 0
Sep 6 06:57:50> closing 0.0.38.5
Sep 6 06:57:50> tn7sar_teardown_complete called for channel 0
Sep 6 06:57:50> ChannelTeardown returned rc = 0
Sep 6 06:57:50> Connect: ppp0 {--} 0.38
Sep 6 06:58:01> ppp0
I would like to tell you that the 2nd level engineers have reset the profile for your account and they are monitoring the connection for 48 hours. I assure you that you will receive a callback within next 24 hours in order to check the speed which you are getting. I request you to wait till the 2nd level engineers contacts you.
I hope the above information will help you. Please feel free to contact us if you have any further issues. We will be happy to help you.
AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
US Connection Rate: 256 DS Connection Rate: 4096
DS Line Attenuation: 30 DS Margin: 17
US Line Attenuation: 16 US Margin: 28
US Payload : 898992 DS Payload: 2866224
US Superframe Cnt : 25875 DS Superframe Cnt: 25875
US Transmit Power : 11 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 603
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 5 DS Max Attainable Bit Rate: 4992 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 1 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 18729
Idle Cell Cnt: 246856
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 14
[Downstream/RX)]
Good Cell Cnt: 59713
Idle Cell Cnt: 4189559
Bad Hec Cell Cnt: 0
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 180942
Rx PDU's: 277374
Tx Total Bytes: 21944933
Rx Total Bytes: 323962920
Tx Total Error Counts: 0
Rx Total Error Counts: 1982
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=15
[DSL Modem Stats]
US Connection Rate: 448 DS Connection Rate: 5632
DS Line Attenuation: 30 DS Margin: 12
US Line Attenuation: 16 US Margin: 24
US Payload : 10692480 DS Payload: 28057569
6
US Superframe Cnt : 40860 DS Superframe Cnt: 40860
US Transmit Power : 12 DS Transmit Power: 19
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 1056
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 4946544E ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 3 DS Max Attainable Bit Rate: 5632 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: b5 00 49 46 54 4e 71 53
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: 44 4c 69 6e 6b 00 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 1 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 4 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 08M_896_9db - 8160 - 896 - Adaptive - Interleaved Thing is, I will be doing GCSEs next year and wanted an easier router than changing ISP, with all the work I will have, do you seriously think I have time to go around webpages changing email addresses and sending upto 300 people notifications?
They have just rung and I am back on an adaptive profile!!!! Stats are below:-