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Author Topic: PhotoBucket Email  (Read 3046 times)

UncleUB

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PhotoBucket Email
« on: December 23, 2009, 12:50:51 PM »

Hi,

I've just received this email which is supposedly from Photobucket.I do have an account but have never had a pro account.

Quote
Photobucket
 

    Please help us improve Photobucket Pro

    Dear Photobucket User,

    We noticed that you recently cancelled your subscription to Photobucket Pro.  We would like to invite you to take a short survey about your experience with the service.   Click here to take survey.
     

    Please take a moment to fill out our survey so that we can improve Photobucket's Pro service.  The survey should only take about 5 minutes to complete. Your answers will be kept strictly confidential.

    Please follow the link below to take the survey:
    http://www.surveymonkey.com/s/2GCRD2M
     

    Thank you in advance, for completing this survey.

    Your friends at Photobucket

I am wondering if this is genuine...any thoughts.?
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roseway

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Re: PhotoBucket Email
« Reply #1 on: December 23, 2009, 01:57:04 PM »

I had one of those today as well. I guess it's a scam. >:(
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  Eric

UncleUB

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Re: PhotoBucket Email
« Reply #2 on: December 23, 2009, 02:18:47 PM »

I found this bit of info regarding surveymonkey.

http://en.wikipedia.org/wiki/SurveyMonkey

and the actual surveymonkey site.

http://www.surveymonkey.com/

Seems as though anyone can set up online surveys......?
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roseway

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Re: PhotoBucket Email
« Reply #3 on: December 23, 2009, 03:56:18 PM »

I don't know if it's a genuine Photobucket survey or not, but I don't like the bit about cancelling my non-existent Pro subscription. I've filled in the survey with a lot of nonsense, and much good may it do them.
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  Eric

UncleUB

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Re: PhotoBucket Email
« Reply #4 on: December 23, 2009, 04:11:33 PM »

I sent an email to PhotoBucket support with a copy of the email I received.

I received a prompt reply stating....

Quote
This was an error on our part.  We apologize for the confusion. Please ignore.


Thank you

Sincerely,

Your Photobucket Support Team
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kitz

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Re: PhotoBucket Email
« Reply #5 on: December 27, 2009, 02:48:59 AM »

hmmmm surely if it was an error, then they could have sent out a following email with an explanation.
There must be lots of others who were confused about it too :/
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