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Author Topic: BT Hub 8MB problems  (Read 26551 times)

kitz

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Re: BT Hub 8MB problems
« Reply #60 on: July 06, 2007, 02:11:14 PM »
>> You will have to remind kitz to send an email on monday

Shouldn't need to now - its been picked up by someone else  ;)
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Burrows

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Re: BT Hub 8MB problems
« Reply #61 on: July 06, 2007, 05:47:47 PM »
jus been contacted by phone hmmn... didnt really want that cause its a business phone but yeh =\

bt ppl from india i doubt it wont be much use they all callin back later  :-\
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Pwiggler

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Re: BT Hub 8MB problems
« Reply #62 on: July 06, 2007, 07:57:03 PM »
keep ya pecker up burrows ... those chappies from india will have u up and running in no time !!!!!!!! 
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Paul

Burrows

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Re: BT Hub 8MB problems
« Reply #63 on: July 06, 2007, 09:05:43 PM »
i hope so haha  :-\
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kitz

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Re: BT Hub 8MB problems
« Reply #64 on: July 07, 2007, 12:37:31 AM »
Quote from: Burrows on July 06, 2007, 05:47:47 PM
bt ppl from india i doubt it wont be much use they all callin back later  :-\

Sorry been out from the early evening and only just got back in so only just checked my mail.

Its definitely not India thats been trying to contact you. - see your PM
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Chris P Duck

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Re: BT Hub 8MB problems
« Reply #65 on: July 07, 2007, 12:53:00 AM »
Hmm, managed to delete my previous post somehow, but just to let you know that after calling my contact at high level complaints at BT my IP profile seems to have jumped back to normal within 12 hours of me calling him. Scandal that you should have to go to these lengths just to get a simple fault fixed.


« Last Edit: July 07, 2007, 01:38:07 AM by Chris P Duck »
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FTTC 80mb/20mb |  Infinity2
Exchange- Colwyn Bay WNBC | ISP BT
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Download Mbps 68.15
Upload Mbps 18.56

kitz

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Re: BT Hub 8MB problems
« Reply #66 on: July 07, 2007, 01:01:22 AM »
>> Hmm, managed to delete my previous post somehow

lol whoops!

>>  after calling my contact at high level complaints at BT my IP profile seems to have jumped back to normal within 12 hours of me calling him.

Glad its sorted for you chris. :)

Looks like there may also be another one too. :(

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Chris P Duck

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Re: BT Hub 8MB problems
« Reply #67 on: July 07, 2007, 01:11:53 AM »
LOL
Its a dirty job, but...
 ;D
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FTTC 80mb/20mb |  Infinity2
Exchange- Colwyn Bay WNBC | ISP BT
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tired

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Re: BT Hub 8MB problems
« Reply #68 on: July 09, 2007, 05:47:43 PM »
Hi,
reading with interest, if this is still going on i have a close contact who may be able to help out, let me know. I have had alsorts of problems as im on a long line, I try not to ring the call centre in India so will try what Chris P has suggested next time.

cheers,

Tired
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Chris P Duck

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Re: BT Hub 8MB problems
« Reply #69 on: July 09, 2007, 08:19:54 PM »
Dunno... you sorted now Burrows?
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FTTC 80mb/20mb |  Infinity2
Exchange- Colwyn Bay WNBC | ISP BT
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Upload Mbps 18.56

Burrows

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Re: BT Hub 8MB problems
« Reply #70 on: July 10, 2007, 08:48:05 PM »
nope am not, anythin to help  :)
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kitz

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Re: BT Hub 8MB problems
« Reply #71 on: July 11, 2007, 09:14:10 AM »
did they not ring you?

I had a message to say they were going to contact you on Fri afty.
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Burrows

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Re: BT Hub 8MB problems
« Reply #72 on: July 11, 2007, 12:35:29 PM »
i got a call apparently but i werent in, an they said they wud ring back later

but this was about a week ago...

u mean this friday or last friday?

 :-\
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kitz

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Re: BT Hub 8MB problems
« Reply #73 on: July 11, 2007, 03:21:04 PM »
the friday just gone
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Burrows

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Re: BT Hub 8MB problems
« Reply #74 on: July 11, 2007, 04:35:06 PM »
yeh i was out an they said they wud ring back but they never lol

 :-\
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