Just to set the situation.
I recently moved to RAF Lyneham and had Sky TV/phone line etc installed, decided to get broadband too cause it sounded alright and means everything is coming out on 1 bill. After 3months of trying to get everything set up my broadband was finally active on the 16th march, unfortunately I didn't get my modem till the 19/20th march so I've had my connection active and usable for just over a week now.
At first things seemed fine, I'm getting around 7mb line (820kB/s) but then come between 6-11pm at night my connection takes a nose dive to between .5mb (30kB/s) and 1mb'ish (120kB/s) so for gaming its pointless. The line drops packets and pretty much every game lags
even my MMO's like Warhammer and Warcraft.
Rang them up last night (Friday 27th) and had a big argument with them, one of there operators said I had a 14 day Cooling off while another says i have 7, spoke to a manager and he started spouting about BT restricting traffic etc, told them that was a load of crap because i got a mate who's in the block next to mine who's on plusnet and going thru the same exchange and gets around 5mb so its not BT, he still insisted that it was BT and not sky, spouted about sky rent the slams from BT so they control what goes on with them. Though a broadband help person had told me that Sky connect can't cope with the amount of users it has so the speed are heavily restricted at prime evening times. Told her if I'd know about that when i phone to order I wouldn't have ordered.
So at the moment I have my MAC code on order and it should be here some time next week in the post, my problem is i need to find a decent ISP for gaming, especially in the evenings, I know most do limit evening traffic but as long as its not as excessive as Sky I'll be happy.
There's not LLU racks in my exchange and so far I've looked at;
Plusnet Pro package, sounds good with unrestricted traffic though 15gb limit is a bit off putting.
also looked at Zen and IDnet since they seem pretty well rated on this site, but i don't really know much else.
Just wanted to get some opinion's on people who use the above and what its like during 5-11 at night, any help would be greatful.
As for Sky matter, I'll be leaving them just its just hoping I can get out of paying what's looking like £120 because of my contract, annoys me that they say wait 10day when you ring and the cooling off 7days, I'll see what i can do with that.
Thanks for any help given