Hi Guys
Not posted for a while but i came accross another weird fault that BT cant seem to put their finger on.
Ok this is one of our customers who uses the connection soley for VOIP (IPDC) They have been using this for 12 months with no problems, now their call quality has gone to pot, the Router is showing the upstream incorrectly and stacking errors. Filter replaced and the line is as clear as a bell.
Yesterday a BT SFI Engineer attended site and tested the line as spot on, he told me that no errors were passing at all. So i requested he look into the exchange which im still waiting an update on.
For a few days i have noticed the upstream sync is either 736k or 832k (It should be 832. The connection has started to dropout when high amounts of data are passing i would also assume something exchange side if the line is in tact.
Stats: (This Morning)
Sync Upsream: 832000
Sync Downstream: 3392000
SNR: 15.0Db
Loop Att: 47.5
Corrected blocks: 15583
Un corrected blocks: 1226
Uptime: 2 Hours.
RAD Log:
Date/Time Login CLI Dial Number Result Error Message
2008-12-04 08:06:39 <> <> Login OK
2008-12-03 12:04:33 <> <> Login OK
2008-12-03 11:10:53 <> <> Login OK
2008-12-03 08:54:49 <> <> Login OK
2008-12-02 19:25:59 <> <> Login OK
2008-12-02 16:04:59 <> <> Login OK
2008-12-02 12:43:09 <> <> Login OK
2008-12-02 09:48:57 <> <> Login OK
2008-12-01 15:47:26 <> <> Login OK
2008-12-01 14:24:32 <> <> Login OK
The only thing i have not done here is replace the Router. Never seen the upsteam do that before thats one of the reasons i have posted this one, curious to see what can cause this.
Chris