Hi Vic
Sorry for late reply. If it is IDS/IPS blocking you, you should be able to access about 6pm tonight.
We do not give explicit details out sorry, but it would take more then 2 failed attempts on any 1 or more services email ftp etc... buy it is accumulative in a 24 hour period
What usually happens to self block is set up say email account, password wrong but they leave it, so it keeps trying and building up failed attempts. Same with ftp, where it can keep trying and same with dslstats, if saved using wrong password. If dslstats, please be aware curl keeps the connection, so it is possible to very quickly block you if wrong.
My advice is always if unsure, reset password.
Most of our clients like the idea of been blocked quickly as it protects their sites quicker against attackers
I hope that’s alright but if it helps, and you have a static ip, if you let pm the IP address I will add it to whitelist so you would not be blocked on that IP address
Many thanks
John