So I had a 'Fibre' Openreach engineer out a couple of days ago - Plusnet's decision, they said he needs to do a DLM reset.
As title, when he got to mine he saw my HG612 and Asus RT-N66U and proceeded to tell me told me that the HG612 has been officially recalled by BT and I shouldn't be using it. He said I should only ever use the equipment that is provided by your ISP, in this case the PN Hub.
I know they sent out replacement power adaptors as I got one a few years back due to the original ones have a small chance of failing or something.
I know this isn't true, is it!? I tried to argue with him but he wouldn't have it, I even Googled it in front of him!
Also, Plusnet wanted to do a DLM reset and he refused as he said and I quote 'it will upset the ports' - what exactly do we think he means by that? Or is he just talking utter nonsense?
Cheers.