what should BT Openreach do when somebody migrates from ADSL LLU to Fibre?
The reason I ask - I was meant to have been migrated today from TalkTalk LLU ADSL to FTTC. I got an email saying it was now "live" but the phone was dead and obviously no DSL.
Talk Talk wanted me to try different routers, different microfilters etc etc no idea why I told them the line was dead. Anyway I decided to call my own number and it got answered by some old lady in an assisted living property around the corner. Apparently she also needs a landline for panic button (in case of fall) and that does not work while she is connected to my number!
I am now going to have to wait 3 days for an engineer
all because some openreach guy can't do his job.
Why did he have to repatch me at the cab in the first place? I would have thought that (and it's a complete guess) he would have repatched at the exchange to move me off ADSL and then patched me to a spare FTTC at the cab. Not touching the existing landline route in anyway?