I was wondering if i may make a suggestion? On some forums (my own included) its sometimes asked of users to include in their forum signature the make/model of the device/vehicle/whatever that are engaging with the forum is about. Could I suggest gentle encouragement of users here to do same? From a helping standpoint, it makes the communities life easier. From an admin point of view it also saves DB space over time as some posts are inevitably the back and forth Q's around service type, modem make/model etc will increase thread size.