It's now more than 10 days since I lost G.INP and DLM has not yet removed interleaving from my line despite my stats being pretty goos. Is there anything I can get TT to do to make it happen?
It does seem unreasonable for it not to have happened by now.
Stuart
After G.INP was removed from my line (BT TV & ECI Cabinet) either by DLM or OR roll back my profile become stuck at a lower speed and a high level of interleaving.
After 10 days or so and DLM making no attempt to speed things back up to pre G.INP state I logged a fault with BT.
I managed to speak to the UK BT Digital Care team (who were excellent) and after they ran some tests they reported a BRAS / DSL profile mismatch.
An engineer visit was booked and the OR engineer performed a DLM reset after doing some line tests.
Since the engineer left my connection been up for 15 days now on fastpath (other than 1 x DLM change in the early hours to speed things up slightly).
During the 2 week period I had G.INP enabled on my line it would re-sync several times per day and not hold a stable connection.
Since the DLM reset my line been very stable and on fastpath which is unusual (Always had low level interleaving) in the past.
Just chase your ISP for an engineer IMO.. GL