Topic: No end user equipment detected. (Read 1827 times)

HighBeta · « **on:** April 01, 2014, 03:55:53 PM »

Had an FTTC install - contractor - I know Black Sheep will be bitting his lip.

Anyway as you can guess - run the "tests" on his mobile

and got - No end user equipment detected.

"Tested " with both the ECI & HH5 no joy. Left the job with the hub solid orange.

Got the Unlocked HG612 as windows test dialer out line syncs at 39999 (capped- don't if its the dlm due or been incorrectly provisioned) {80+ Attainable Fastpath with zero hourly errors} --- no authentication either BTRetail under test_user ect ect

So now have the delightful task of dealing with BTRetail as on there system its says order completed ....

Any pointers to help guide them in the right direction. ?

Thanks

Black Sheep · « **Reply #1 on:** April 01, 2014, 05:23:38 PM »

I'm afraid I'll have to make this particular reply very short, due to commitments.

It would appear on the face of it, he is connected to the wrong port in the Cabinet ??

HighBeta · « **Reply #2 on:** April 01, 2014, 05:38:52 PM »

Nothing would would surprise me when it comes to our contractor friends.

Thanks as always
BlackSheep

Time to get BTR to eViper this botched install

Black Sheep · « **Reply #3 on:** April 01, 2014, 06:23:58 PM »

Ha ha ….. no worries pal.

News:

Author Topic: No end user equipment detected. (Read 1827 times)

HighBeta

No end user equipment detected.

Black Sheep

Re: No end user equipment detected.

HighBeta

Re: No end user equipment detected.

Black Sheep

Re: No end user equipment detected.