A friend of mine rang me today in a bit of a panic. He had a message come up on screen which said:
Windows detected a hard drive problem
Back Up files immediately to prevent information loss, and then contact the computer manufacturer to determine if you need to repair or replace the disk.
Volume C:\:\
Disk Name Toshiba MK25659SXVI went over to see him, and amongst other things we ran a full disk check (CHKDSK) routine. It took ages to run, but at the end of it all it reported no disk errors, and said that
"The Volume is Clean".When he rang me, I was a little anxious lest it was a piece of adware that may have produced the error message. I have to admit that his laptop runs really slow. We had a bit of a tidy up whilst I was there, downloading CCleaner, and then deleting months accumulated temporary files, cookies, etc..., but it still runs unusually slow.
Having spent several hours with him, I need to go over again, and try a few more things, but as I said the CHKDSK routine reported no errors, said that the Volume was clean, so where do we go from here? His computer reports that he has about 70% free space on his HD, so that appears not to be an issue.
Is there anything else we can run to see whether the Disk Error Message is genuine?
Regards,
Alan