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Author Topic: stuck profile?  (Read 2240 times)

cypher007

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stuck profile?
« on: March 03, 2010, 11:06:01 AM »
ive been waiting WAN:   5 days, 11:51:27 for an upgrade to 2000mbps. my sync is 2272 whats the problem?
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roseway

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Re: stuck profile?
« Reply #1 on: March 03, 2010, 11:26:48 AM »
It certainly should go up within 5 days. I should give it another day, then if it still hasn't changed, report a stuck IP profile to your ISP, who can get BT to unstick it (assuming that they understand what you're talking about of course).
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  Eric

cypher007

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Re: stuck profile?
« Reply #2 on: March 03, 2010, 11:30:37 AM »
cheers will do. my isp is Post Office, via BT Slowband.
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Azzaka

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Re: stuck profile?
« Reply #3 on: March 03, 2010, 11:31:59 AM »
Also check as the line could have been uintermittent and the system can now take 7days to adjust.
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cypher007

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Re: stuck profile?
« Reply #4 on: March 03, 2010, 11:38:07 AM »
ah, yes it would have been up and down initially while i tuned the snr on my dg834gt to reach 2272. since then the DG834GT has been hanging on by its fingernails 2.4-3.3db :) .
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cypher007

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Re: stuck profile?
« Reply #5 on: March 03, 2010, 03:44:00 PM »
its finally changed, after about 5 days 16 odd hours.
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jeffbb

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Re: stuck profile?
« Reply #6 on: March 03, 2010, 07:30:46 PM »
Hi

quote since then the DG834GT has been hanging on by its fingernails 2.4-3.3db

I hope you have tried everything to optimise your connection ,otherwise I can see you dropping again.  :(

this might help

Regards Jeff
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