Hi Folks. I'm engaged in a long and painful debate with BT about the speeds I'm getting and would really like to know whether I'm just wasting my time!
I used to get reliable download speeds of 2.5Mb/s, but then we had a storm and the rotten cable between my house and the telegraph pole snapped.
That was duly replaced, but since then I'm only getting a synch speed of 512Kb. BT are saying that's all my line will support, but that doesn't seem right.
I've been through the BT support routine, changed microfilters, tried test socket, etc, etc, but the synch speed won't budge.
I've got a Belkin 54g wireless router and these are my line stats:
Downstream Upstream
Data rate 576 288
Noise margin 29.7 23.0
Output power 14.9 12.1
Attenuation 48.5 23.0
What do you think - should my line support better than 512Kb/s? Is there anything else I could check?
If you've read this far, then thanks for your patience!
Rob.