Kitz Forum
Announcements => News Articles => Topic started by: tbailey2 on April 14, 2016, 08:21:16 PM
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http://forums.digitalspy.co.uk/showthread.php?s=ab38aa611c2b6c1e1276a192a7dccab3&p=82127415#post82127415
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New it was coming been waiting for this. Let's see what they do tomorrow as my contract is due.
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52Mbps probably reflects the average FTTC connection speed :lol: yeah maybe on MDWS but not across the whole of the UK
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Wasn't aware this was in the offing ?? Thanks for the info. :)
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YES! Right here we go!
So, does that mean everyone's lines get reset to 52 Mbps on Infinity 1? :D
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Would an upgrade to this new speed get a line reset by any chance
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Seems they announced it at 15:50 this afternoon. Missed seeing it in my mailbox. :-[
This bit seemed a bit odd at first :
BT will have the fastest standard fibre speeds in the country at 52mb
Presumably based on the fact they are the only ISP to abandon 40/10 in favour of the 55Mbps product.
Pricing looks like it will stay the same @ £10 pm 12 month contract + £17.99 line rental.
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Would an upgrade to this new speed get a line reset by any chance
I'd hope so! I wonder if it's automatic?
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52Mbps probably reflects the average FTTC connection speed :lol: yeah maybe on MDWS but not across the whole of the UK
According to the graph from OFCOMs Infrastructure report, it showed that it was somewhere around 55Mbps.
Which is why wombat and I were discussing that Openreach could possibly opted to provision the new product at 55Mbps rather than 60Mbps (halfway between the 2 existing products).
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Spooky that OR have recently been capping lines at 60000 :scare:
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Do we know what the upstream will be?
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According to the graph from OFCOMs Infrastructure report, it showed that it was somewhere around 55Mbps.
According to a graph by wombat 92% of users in the UK only get 38Mbps
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Do we know what the upstream will be?
10 Mbps as per usual! But, what I'm wanting to know is do we need to enter a new contract or will all lines by put onto the new service tomorrow?
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According to the graph from OFCOMs Infrastructure report, it showed that it was somewhere around 55Mbps.
According to a graph by wombat 92% of users in the UK only get 38Mbps
Unfortunately I think you may have misunderstood, it says that 92% can get 38Mbps or more.. not that 92% can only get 38Mbps.
Linky to thread with graph (http://forum.kitz.co.uk/index.php/topic,17317.msg317500/topicseen.html#msg317500)
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Do we know what the upstream will be?
10 Mbps as per usual! But, what I'm wanting to know is do we need to enter a new contract or will all lines by put onto the new service tomorrow?
The product is 55/10, which should mean migration to a new product and a DLM reset.
It is highly unlikely that existing accounts will be put on the service tomorrow (read zilch chance). Accounts will need to be upgraded for which there will be a modify fee, which is normally £10. However I note that from next month Openreach are running some special offers for bulk modify orders
Link (https://www.openreach.co.uk/orpg/home/products/pricing/loadProductPriceDetails.do?data=0RIviN9gWGKtCdDGaQ8IFObCjmFDJOVDZEidKC%2F1wh1Z6rNZujnCs99NbIKJZPD9hXYmiijxH6wrCQm97GZMyQ%3D%3D)
Bulk Modification of FTTC to higher speed Bandwidths 23/05/2016 0.20
If, and I repeat if BTretail/consumer decide to upgrade their existing accounts they will incur the modification fee and have to pay extra to Openreach for monthly port costs. There is no way they can pass all accounts over in one day - usually bulk migrations are completed over a period of several weeks. In the past its not unknown for them to retain accounts on legacy products until the customer asks for the upgrade.
I imagine BTretail could be swamped with requests, but I suppose it depends how well the General Public are aware of what they are doing.
They certainly wont do any higher speed modifications in bulk now, if they know that from May its only going to be 20p per line.
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The graphs shows me to be one of the 88% in the UK that can get 35Mbps those percentages will drop the higher your sync rate is.
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The product is 55/10, which should mean migration and a DLM reset.
It is highly unlikely that existing accounts will be put on the service tomorrow. Accounts will need to be upgraded for which there will be a modify fee, which is normally £10. However I note that from next month Openreach are running some special offers for bulk modify orders
That's confusing? Because why would there be a fee if the service goes from 40 Mbps to 52 Mbps and the 40 Mbps gets removed completely? Surely, it would just be the same package with a faster speed and yes no more banding! :D
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40Mb isn't being removed. Openreach can't and don't do free upgrades like Virgin Media do.
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Likely it will be a re-sub for another 12 months to get the new 'deal' of 55/10. Much like when you add TV packages etc. or make any other change.
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The graphs shows me to be one of the 88% in the UK that can get 35Mbps those percentages will drop the higher your sync rate is.
Hmm. DOCSIS is not distance limited. You either sync at the full speed either your modem or the node is capable of, whichever is lower, or you have a fault.
With that pretty basic errata I'm suspicious of the rest of the graph.
EDIT: Ah I see. DOCSIS shouldn't be on that graph. The graph relates to the tiers people are subscribed to, not limitations of the technology. Every area on the VM network offers 152Mb delivered on a 400Mb sync rate. Much of the network delivers sync rates of 600Mb or 800Mb, if you've the latest modem, with 300Mb available.
500Mb is perfectly feasible with the VM Superhub 3 and the hardware they have installed, just need to add capacity.
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40Mb isn't being removed. Openreach can't and don't do free upgrades like Virgin Media do.
"BT Infinity 1 increasing from 38 to 55 Mbps", where's the 38 Mbps still present? Ah well, I'll just get the new contract, we're up for renewal anyway. So, if they're not going to upgrade everyone then how's it going to work? They can't just keep going to the cabinet every day changing everyone's package? It's got to be automatic surely?
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"BT Infinity 1 increasing from 38 to 55 Mbps", where's the 38 Mbps still present? Ah well, I'll just get the new contract, we're up for renewal anyway.
BT Retail offer Infinity, and for this they pay BT Wholesale to resell a product. BT Wholesale in turn pay Openreach. Neither Openreach or Wholesale are stopping selling the 40Mb product, so BT Retail will have to pay Wholesale to have customers moved. It's not as simple as everyone waking up tomorrow on 52Mb.
They have to pay to have you all moved and it'll take time.
I don't see anything to indicate what they plan to do with existing users in that initial thread. They may not move you at all in the very short term.
EDIT: Incidentally your service speed is not provisioned by a guy with a laptop at the cabinet, that would be crazy. It is not an automated process, someone will have to write the appropriate scripts.
The people who actually control the equipment are not upgrading you. BT Retail have to send orders to their suppliers requesting you are all moved. In that respect it's no different from someone asking for an upgrade from 38 to 76, just if they decide to uplift existing customers they'll be doing a whole bunch of those requests.
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40Mb isn't being removed. Openreach can't and don't do free upgrades like Virgin Media do.
I had a free upgrade from 40 to 80 Mbps in 2011.
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Yes, I know that! It's still all speculation at the moment!
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The product is 55/10, which should mean migration and a DLM reset.
It is highly unlikely that existing accounts will be put on the service tomorrow. Accounts will need to be upgraded for which there will be a modify fee, which is normally £10. However I note that from next month Openreach are running some special offers for bulk modify orders
That's confusing? Because why would there be a fee if the service goes from 40 Mbps to 52 Mbps and the 40 Mbps gets removed completely? Surely, it would just be the same package with a faster speed and yes no more banding! :D
I expect be handled like this.
55/10 to replace 40/10 for new customers.
existing customers stay as they are but they can ring for upgrade, and given if agree to new contract.
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The graphs shows me to be one of the 88% in the UK that can get 35Mbps those percentages will drop the higher your sync rate is.
The graph shows that 80% of the population is currently getting 40Mbps of sync speed.
It straight line drops because many of them could get more than 40 Mbps, but they are restricted to 40Mbps only because they are on the 40Mbps product.
The graph also shows that 13% of the population are on the 80Mbps product and syncing at the full 80Mbps.
If 13% are currently syncing at 80Mbps, it cant possibly mean that 88% can only get 35Mbps.
Wombat and I were trying to calculate where the middle ground of that straight line would lie, and we both concluded it was around 55Mbps
The way I interpret that is that 80% can get least 40Mbps. 33% take up the 80 Mbps product.. so therefore there's potential for 46% to get more out of their connection.
Have I worked that out right? Obviously we don't know the figure for how much more they could get.
That's what I make it too. The proportions will likely change, as BDUK targets more rural areas, with longer D-sides. Probably not a huge change.
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I had a free upgrade from 40 to 80 Mbps in 2011.
To be fair I said that Openreach don't do free upgrades. Your provider ordered the upgrade from them and you were regraded.
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I would assume that the upgrade is free other than the normal £10 upgrade charge by BT but surely if Infinity 1 is still going to be "up to 52 Mbps" instead of "up to 38 Mbps" then surely no one gets "up to 38 Mbps" anymore?
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40Mb isn't being removed. Openreach can't and don't do free upgrades like Virgin Media do.
I had a free upgrade from 40 to 80 Mbps in 2011.
BTretail/consumer will still have had to pay Openreach for the upgrade.
Openreach still applies the modify fee regardless if you or the ISP pays it. BTretail obviously decided to subsidise it in your case, but they will have had to pay Openreach to do the upgrade.
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The graph shows that 80% of the population is currently getting 40Mbps of sync speed.
It straight line drops because many of them could get more than 40 Mbps, but they are restricted to 40Mbps only because they are on the 40Mbps product.
I thought you might say that, but just take a look at my pbParams band plans and you will see no way could I make use of the 55/10 service ;)
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I expect be handled like this.
55/10 to replace 40/10 for new customers.
existing customers stay as they are but they can ring for upgrade, and given if agree to new contract.
Yep agree, its what they have tended to do in the past - hence my mention of legacy accounts.
They may however make use of the special offer on bulk modify at some point, but who knows when. Its obviously not only going to cost them for the modifies, but also the increased port cost.
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The graph shows that 80% of the population is currently getting 40Mbps of sync speed.
It straight line drops because many of them could get more than 40 Mbps, but they are restricted to 40Mbps only because they are on the 40Mbps product.
I thought you might say that, but just take a look at my pbParams band plans and you will see no way could I make use of the 55/10 service ;)
You personally may not be able to, but 50% of the population could.
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There is no point for people ordering up to 55mbps if they barely achieve 40mbps even for the same price unless BT Infinity 1 package is 40/2 instead of 40/10 right now not sure about this though.
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Infinity1 is 40/10 - for the next 45 minutes :bye:
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Infinity1 is 40/10 - for the next 15 minutes :bye:
You mean 45 minutes? LOL.
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Yeah, got it :hat:
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It looks to me like BT will start pushing 55/10 to new customer tomorrow, then when that offer comes up in May they will probably do waves of bulk upgrades.... I think they want to do a Virgin for their customers.
However I also think the this could be tool to push providers like TalkTalk and Plusnet off the 40/2 services and onto the more expensive 55/10...
As we know, headlines always shout about the headline download speed, and when BT pops up on uSwitch boasting a £10 a month cost for 52mb versus a similar offer from TalkTalk or Plusnet, customers will automatically go for BT...
That will earn the 'British Telecommunications plc.' an extra £18.00 per connections per year...
Sorry if this seems a bit tin hat'ish' but just a theory.... and a good idea (from their point of view)
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It's a wee bit unfortunate that their sticking with the 10mb upstream profile... would of been good to see 55/15... and maybe follow that with another 'Headline/Eye Catching' "up-to" 110/30 service to replace 80/20
so 52/14.5Mb/s & 104/29Mb/s ::)
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You personally may not be able to, but 50% of the population could.
@NS
I thought I'd take some time out to try explain the graph further. I'm not trying to be funny or smart, just explain how the graph could very easily be misinterpreted because it is using cumulative figures v sync speed, and not speed to distance like we are probably more used to seeing... and because of this it can be confusing at first glance... so here goes....
From looking at your stats, I see that you currently sync at around 35Mbps.
So now using the graph - I look at 35Mbps and see that the corresponding cumulative figure is approx 85%.
This means that 85% of people can sync at 35Mbps or more.. or alternatively 15% of the population sync at less than 35Mbps.
Lets choose another figure ~ 70 Mbps the corresponding cumulative figure is 23%.
So the graph shows that 23% of the population can get 70Mbps or more, but 77% of the population get less than 70Mbps.
Now lets go for 20Mbps - the corresponding figure is 96/97%
That means 96/97% of the population can sync at 20Mbps or more
Alternatively, 3-4% of people sync at 20Mbps or less.
Does this help understand how the graph works? :flower:
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It's a wee bit unfortunate that their sticking with the 10mb upstream profile... would of been good to see 55/15... and maybe follow that with another 'Headline/Eye Catching' "up-to" 110/30 service to replace 80/20
so 52/14.5Mb/s & 104/29Mb/s ::)
I see where you're coming from :D
I wonder what the official average upload speed is. I tried looking on MDWS to get some idea, but its practically impossible to say.
The problem with upstream is the implementation of PCB and PSD masks. Because there are 5+ PSD masks depending not only on distance from the cab, but distance from the exchange... so upstream speeds vary a heck of a lot.
Looking at those who currently sync at around 50Mbps it can range form 6732 Mbps to 17Mbps.
There arent really that many who do get more than 10Mbps upstream and a rough guestimate shows about 9Mbps average.
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It's a wee bit unfortunate that their sticking with the 10mb upstream profile... would of been good to see 55/15... and maybe follow that with another 'Headline/Eye Catching' "up-to" 110/30 service to replace 80/20
so 52/14.5Mb/s & 104/29Mb/s ::)
I see where you're coming from :D
I wonder what the official average upload speed is. I tried looking on MDWS to get some idea, but its practically impossible to say.
The problem with upstream is the implementation of PCB and PSD masks. Because there are 5+ PSD masks depending not only on distance from the cab, but distance from the exchange... so upstream speeds vary a heck of a lot.
Looking at those who currently sync at around 50Mbps it can range form 6732 Mbps to 17Mbps.
There arent really that many who do get more than 10Mbps upstream and a rough guestimate shows about 9Mbps average.
Yeah well it wouldn't really be about what folk will get, its the potential... as it stands a 'few' people can get an attainable of around or over 110/30, but it would allow people to get the potential, I know when i lived at my last address I had (without g.inp) around 57000/21000Kbps which would obviously more than enough for 55/15.... until the faults at my end now, I could get 91000/26000Kbops so 110/30 would see me around 85/25.... and when I first got connected (no neighbors in building/pair) I got 116/31 so were talking 104/29...
AFAIK VDSL2 could have another upstream channel/band added on to the line which could add more up bandwidth too line's.... however I think I'm right in saying this isn't as easy as programming an extra channels and it throwing out an extra bunch of tones... believe it may require additional cards/equipment of sorts as well as extra bandwidth perhaps.
All I know is BT/Openreach need to compete somehow with Virgin Media... it's all well us knowing the advantages and disadvantages of Virgin's services but in the market.... virgin's got the lusty headlines... and BT has 'hostages' .... LIKE ME :(
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Well it is now on the BT website for upgrade only £25 plus Line rental
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Is it still 52/10 or 52/2? I am a bit confused.
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Well it is now on the BT website for upgrade only £25 plus Line rental
Order it through the BT banner that comes up on the top of this website and its £10 per month for 25GB usage
and £12.50 for unlimited.
Direct link (http://www.kitz.co.uk/files/jump2/bnrlnk.php?id=4)
Disclosure
I think the site also gets about a tenner if you use that link - but its so long since I got anything though that I dont know how much they pay these days.
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Is it still 52/10 or 52/2? I am a bit confused.
The product is 55/10. They state 52Mbps because of overheads, so 52 is about the max throughput speed.
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EDIT: Ah I see. DOCSIS shouldn't be on that graph. The graph relates to the tiers people are subscribed to, not limitations of the technology.
I see the graph as simply describing the speeds that subscribers get - including ADSL, ADSL2+, VDSL2 and DOCSIS - and *all* the limitations involved. Distance, money, or speed of rollout.
For DOCSIS, without distance limitations, it tells you the tiers that people have chosen - showing both the current tiers at the time (2014) and signs that some VM customers were left on old speed tiers. IIRC, the speed upgrades were an automatic thing, so it probably show "limitations" in VM's ability to roll out the upgrade quickly.
For ADSL and ADSL2+, where tiers don't exist, we see purely the distance limitation.
For VDSL2, we see a combination of the tiers and the distance limitation. I gimp'ed a version of the graph with a simplistic extrapolation of what might be available if there were no tier choices, but I suspect it is a little wrong - that the percentage getting (just under) 80Mbps should run a touch higher.
It'd be great to see the impact of BT's announcement on this graph in this year's report, but Ofcom have this annoying habit of only publishing the really interesting graphs once, with no future follow-up.
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Order it through the BT banner that comes up on the top of this website and its £10 per month for 25GB usage
and £12.50 for unlimited.
Kitz looks like new customers only will not accept order :wall:
[admin - fixed quote tags]
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For VDSL2, we see a combination of the tiers and the distance limitation. I gimp'ed a version of the graph with a simplistic extrapolation of what might be available if there were no tier choices, but I suspect it is a little wrong - that the percentage getting (just under) 80Mbps should run a touch higher.
Thanks for attaching, so based on that projection, the mean average attainable sync speed is about 60Mbps.
It'd be great to see the impact of BT's announcement on this graph in this year's report, but Ofcom have this annoying habit of only publishing the really interesting graphs once, with no future follow-up.
I know, I went looking too, but nothing :(
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FYI
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FYI
blahhhhhhhh.. I hate 'New customer only' :(
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Well it is now on the BT website for upgrade only £25 plus Line rental
Order it through the BT banner that comes up on the top of this website and its £10 per month for 25GB usage
and £12.50 for unlimited.
Direct link (http://www.kitz.co.uk/files/jump2/bnrlnk.php?id=4)
Disclosure
I think the site also gets about a tenner if you use that link - but its so long since I got anything though that I dont know how much they pay these days.
This link doesn't work if you want to upgrade from your current package. The price is £25.00 + £17.99 for line rental. The link only works if you want to order it as a new customer or if your contract has ended.
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Ok.. Im going to try split this topic up as we have several different conversations going at the same time and it could get confusing.
NS's news is definitely exciting :)
So bear with me if things get a bit messy for a while whilst I move things around.
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ETA
Split thread as best I can
NewtronStars news about 3db is now here (http://forum.kitz.co.uk/index.php/topic,17498.msg319242.html#new)
Williams posts about his line and if its worth upgrading are here (http://forum.kitz.co.uk/index.php/topic,17499.0.html)
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Oh well it was worth a try. Phone call to BT options team in the morning see what they can do on price..
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However I also think the this could be tool to push providers like TalkTalk and Plusnet off the 40/2 services and onto the more expensive 55/10...
As we know, headlines always shout about the headline download speed, and when BT pops up on uSwitch boasting a £10 a month cost for 52mb versus a similar offer from TalkTalk or Plusnet, customers will automatically go for BT...
Yes, it will be interesting what Sky and Talktalk do in particular. Both were scathing of the prospect of the introduction of the 55/10 tier by Openreach when they submitted their evidence recently to Ofcom..
Plusnet - who don't forget are owned by BT - will just alter their tariffs as needed to ensure that they remain competitive in the 'value' segment..
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Well they've no reason they can't sell 38/1.9...52/9.5...76/19.5.... add an extra few quid on to the new tier... though I'm sure they will be looking to try keep the same profits, so maybe not as simple and Plusnet's gap between 38 & 76 is on £5 difference so will they really sell it??
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To 'new customers only' Plusnets £10pm for unlimited 80/20 still looks attractive (to those that dont read the small print!) compared to what BT are charging.
BT ISP pricing is a PITA - I really hate this new customer only stuff. >:(
I opened chrome to make sure I didnt pick up any cookies and went straight to their products page bypassing the new/existing customer question.
Its now come up with another set of prices... this time £20!
So far that makes it £25 for existing customers
£20 if you dont tell them if you're new or existing
£12.50 if you follow my link, but for new customers only.
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My brother who was outside his contract period with BT recently signed up as a new customer and had a new line installed FOC to take advantage of a great offer, he then simply cancelled his existing connection.
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Quite worried...
(https://i.gyazo.com/ffd02e18688cd84aedd6719d53b16789.png)
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Looks like the same package :(
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Looks like the same package :(
I'm on the phone to BT, could be a website issue.
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All done! Just two whole days left of banding! :D
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BT Launch BTInfinity 1 Service with Broadband Speeds of up 52Mbps (http://www.ispreview.co.uk/index.php/2016/04/bt-launch-btinfinity-1-service-broadband-speeds-52mbps.html)
Internet provider BT has today replaced their old Fibre-to-the-Cabinet (FTTC / VDSL) based 38Mbps BTInfinity 1 broadband service with a new up to 52Mbps package speed, which they brag is “a faster standard fibre service” than you can get from Sky Broadband, TalkTalk or Virgin Media.
The eagle eyed among you will no doubt note that the new service is based off Openreach’s (BT) new and slightly more expensive 55Mbps (10Mbps upload) FTTC product profile, which was announced at the end of 2015 and launched during January 2016.
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Order placed due to complete Monday 18th. :)
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Order placed due to complete Monday 18th. :)
Wahey! Just like me! :D
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Yes. And I also hope for a DLM reset to remove a banded speed profile.
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What were the details, is there a charge or just need to re-contract at existing price?
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Yes, just re-contract AFAIK.
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Yes, just re-contract AFAIK.
At what price?
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Didn't you ask?
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It's exactly the same contract just at a different speed, we did manage to get an offer the other month so yes we pay a few more pounds a month now than we used to. But, as far as I'm aware it's £25/month + £17.99 line rental. I didn't ask because I was confirming the order which I'd placed online.
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It's exactly the same contract just at a different speed, we did manage to get an offer the other month so yes we pay a few more pounds a month now than we used to. But, as far as I'm aware it's £25/month + £17.99 line rental. I didn't ask because I was confirming the order which I'd placed online.
So can I have my speed upgraded within the same contract without extending it for another 18 months? My contract ends in 2 months, by the end of June.
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It's a new contract for 12 months so yes you will have to be with BT for another 12 months but there is no charge.
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It's a new contract for 12 months so yes you will have to be with BT for another 12 months but there is no charge.
But do you have to pay £25.00 + £17.99 or can you use kitz cheap link to make it £12.50 as it is new contract, not sure if it counts as a new customer.
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Yes, you do. The cheaper option is for new customers only.
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Just re-contracted at £15.85/month previously £18.70/month. Result, faster and cheaper!! ;D ;D ;D
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Anyone got onto this yet or all waiting for orders to complete?
The way my lines dropping sync at the moment I may well end up dropping down
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No new speed yet, I've had a notice that my line card is RIP?
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No new speed yet, I've had a notice that my line card is RIP?
You said it was due to complete on Monday. It's Saturday. Worry if it's not sorted when you wake up Tuesday otherwise should be fine. Pretty routine thing.
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Yes, but it could be before if they're feeling good!
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Patience isn't your strong point is it William? ;D ;D ;D
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It depends, I remember having to wait nearly 2 weeks from when I placed my order for Infinity! That was torture!
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It depends, I remember having to wait nearly 2 weeks from when I placed my order for Infinity! That was torture!
You should have tried 3 months the first time and 2 months & 2 weeks when moving house....
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It depends, I remember having to wait nearly 2 weeks from when I placed my order for Infinity! That was torture!
You should have tried 3 months the first time and 2 months & 2 weeks when moving house....
3 months? How the heck?
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It depends, I remember having to wait nearly 2 weeks from when I placed my order for Infinity! That was torture!
You should have tried 3 months the first time and 2 months & 2 weeks when moving house....
3 months? How the heck?
Well 3 months because I needed a drop cable to be installed to house from pathway, took 2 months 3 weeks and 5 days to get that planned and organised and then 2 days to be dug, ducted and cable fead and made live with Phone and Fibre,
and when I moved Openreach hadn't done work they where supposed to before my building development was completed and that lead to a load of confusion and poor communications between BT, Openreach and Wholesale... once again once p00 got moving was done in a few hours apart from the fact the left the broadband off the first order so then someone had to be sent to cab next day to pop me pair on.
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What a farse! I feel sorry for you having to wait that long! :(
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Ever wonderd why time seems to pass by faster as you get older
http://www.independent.co.uk/life-style/health-and-families/features/why-does-time-seem-to-speed-up-as-we-get-older-10414396.html (http://www.independent.co.uk/life-style/health-and-families/features/why-does-time-seem-to-speed-up-as-we-get-older-10414396.html)
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Ever wonderd why time seems to pass by faster as you get older
http://www.independent.co.uk/life-style/health-and-families/features/why-does-time-seem-to-speed-up-as-we-get-older-10414396.html (http://www.independent.co.uk/life-style/health-and-families/features/why-does-time-seem-to-speed-up-as-we-get-older-10414396.html)
I am 17, but I'm already noticing this "effect". XD
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Well, this time tomorrow I'll have my new unbanded fastpath service! Woohoo! :D
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And you need to fix your uploads to MDWS as it not logging anything.
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What if I don't need to upload anything? ??? Not everyone here uploads?
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What if I don't need to upload anything? ??? Not everyone here uploads?
Obviously you don't have to upload your stats mate. But as you were the very first to order the brand new 55/10 product it would be great if we could see it happening and the changes being implemented! Up to you of course.
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What if I don't need to upload anything? ??? Not everyone here uploads?
Because you posted that you were back on MDWS and a few minutes later your uploads stopped, that's why I mentioned it, of course if you don't want to then that's your choice.
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What if I don't need to upload anything? ??? Not everyone here uploads?
Obviously you don't have to upload your stats mate. But as you were the very first to order the brand new 55/10 product it would be great if we could see it happening and the changes being implemented! Up to you of course.
Ok, I'll have a think about it, it's just getting it all setup to work correctly, but yeah I'll have a think. Do I need to ideally have the router in a fresh state e.g. just rebooted for best results or can I just start whenever?
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No need to reboot the router, just start logging whenever.
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majorca72 should upgrade on 19th
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My brother who was outside his contract period with BT recently signed up as a new customer and had a new line installed FOC to take advantage of a great offer, he then simply cancelled his existing connection.
Interesting. Did BT OpenReach have to physically install a new line or use an existing pair?
Do you think it's possible to port the old number to the new line?
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I'd also be interested to know if DLM is reset for anyone on 76/20 or 38/10 and switches to 52/10.
Before and after line stats please!
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Yes, I'll post my new stats when I can. Yes, of course DLM will be reset, it's a new package! :)
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Yes, I'll post my new stats when I can. Yes, of course DLM will be reset, it's a new package! :)
Well let's see. I want to be 100% sure before I re-contract you know. :fingers:
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How is it possible to be upgraded from up to 40 Mbps to 52 Mbps without a DLM reset? Imagine if I had a non-banded line and I was syncing at 40 Mbps and my attainable was 70 Mbps, it would go straight to 52 Mbps not stay at 40 Mbps...
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Before line stats:
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 10.4 6.2
Attenuation (dB) 25.8 0.0
Output Power (dBm) 12.0 5.9
Attainable Rate (Kbps) 44544 8007
Rate (Kbps) 34999 8007
B (# of bytes in Mux Data Frame) 166 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 42
R (# of redundancy bytes in the RS codeword) 8 0
S (# of data symbols over which the RS code word spans) 0.1517 0.9524
L (# of bits transmitted in each data symbol) 9229 2016
D (interleaver depth) 16 1
I (interleaver block size in bytes) 175 120
N (RS codeword size) 175 240
Delay (msec) 0 0
INP (DMT symbol) 48.00 0.00
OH Frames 0 0
OH Frame Errors 0 142
RS Words 491979456 1067642
RS Correctable Errors 635577 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 3676665736 0
Data Cells 219415830 0
Bit Errors 0 0
Total ES 0 122
Total SES 0 0
Total UAS 31 31
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I have just extended my contract for another 12 months with upgraded speed (still Infinity 1 but up to 52mbps) and much lower price of £13.85 + £17.99. It will go live on 19th April.
Will my speed be capped at 54999 or 51999 or whatever the sync will be? I may just get about 45-47mbps as my attainable is only about 50000. Just worried a bit that my DL SnR will be about 6dB again and it will be droping below 6dB at evenings. I had an issues with this a while ago when it was dropping to about 4.5dB. I had packet loss of 50% and the only thing that helped was router reset but I was on Infinity 2 that time.
Just hoping that after DLM reset my latency won't go up. It's been steady 12ms for nearly 8 months now and its great.
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It would be capped at 55000.
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It would be capped at 55000.
Well, mine can't be capped at 55000 as my attainable is not even 55000 I guess haha. But still, 6db SnR is worrying me :'(
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It would be capped at 55000.
Well, mine can't be capped at 55000 as my attainable is not even 55000 I guess haha. But still, 6db SnR is worrying me :'(
Sorry, I meant each package would only be able to achieve 55000.
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It would be capped at 55000.
Well, mine can't be capped at 55000 as my attainable is not even 55000 I guess haha. But still, 6db SnR is worrying me :'(
Sorry, I meant each package would only be able to achieve 55000.
That's what people with attuenuation below 20dB will achieve. Steady 54999 or 55000.
William, can you post your stats after the DLM reset?
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It would be capped at 55000.
Well, mine can't be capped at 55000 as my attainable is not even 55000 I guess haha. But still, 6db SnR is worrying me :'(
Sorry, I meant each package would only be able to achieve 55000.
That's what people with attuenuation below 20dB will achieve. Steady 54999 or 55000.
William, can you post your stats after the DLM reset?
Correct, and yes I will along with the MDWS.
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I have just extended my contract for another 12 months with upgraded speed (still Infinity 1 but up to 52mbps) and much lower price of £13.85 + £17.99. It will go live on 19th April.
Will my speed be capped at 54999 or 51999 or whatever the sync will be? I may just get about 45-47mbps as my attainable is only about 50000. Just worried a bit that my DL SnR will be about 6dB again and it will be droping below 6dB at evenings. I had an issues with this a while ago when it was dropping to about 4.5dB. I had packet loss of 50% and the only thing that helped was router reset but I was on Infinity 2 that time.
Just hoping that after DLM reset my latency won't go up. It's been steady 12ms for nearly 8 months now and its great.
How did you negotiate that price?
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I have just extended my contract for another 12 months with upgraded speed (still Infinity 1 but up to 52mbps) and much lower price of £13.85 + £17.99. It will go live on 19th April.
Will my speed be capped at 54999 or 51999 or whatever the sync will be? I may just get about 45-47mbps as my attainable is only about 50000. Just worried a bit that my DL SnR will be about 6dB again and it will be droping below 6dB at evenings. I had an issues with this a while ago when it was dropping to about 4.5dB. I had packet loss of 50% and the only thing that helped was router reset but I was on Infinity 2 that time.
Just hoping that after DLM reset my latency won't go up. It's been steady 12ms for nearly 8 months now and its great.
How did you negotiate that price?
Well I called options team to ask if they are able upgrade my speed (same Infinity 1 package) within the same contract. The guy said they are able but only when I sign up for another 12 month. Then he said it may be cheaper as my contract is nearly over. I almost instantly agreed. On the other hand I could wait 2 more months till the end of my contract and then sign up as a new customer for £12.50 if I am right but then realised I would have to pay £49.99 activation fee. So got the deal for just £1.35 more expensive and without any activation fees etc.
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I don't think you count as a new customer until you leave them for 12 months, still if you threaten to leave they usually give out the deal.
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I have just extended my contract for another 12 months with upgraded speed (still Infinity 1 but up to 52mbps) and much lower price of £13.85 + £17.99. It will go live on 19th April.
Will my speed be capped at 54999 or 51999 or whatever the sync will be? I may just get about 45-47mbps as my attainable is only about 50000. Just worried a bit that my DL SnR will be about 6dB again and it will be droping below 6dB at evenings. I had an issues with this a while ago when it was dropping to about 4.5dB. I had packet loss of 50% and the only thing that helped was router reset but I was on Infinity 2 that time.
Just hoping that after DLM reset my latency won't go up. It's been steady 12ms for nearly 8 months now and its great.
How did you negotiate that price?
Well I called options team to ask if they are able upgrade my speed (same Infinity 1 package) within the same contract. The guy said they are able but only when I sign up for another 12 month. Then he said it may be cheaper as my contract is nearly over. I almost instantly agreed. On the other hand I could wait 2 more months till the end of my contract and then sign up as a new customer for £12.50 if I am right but then realised I would have to pay £49.99 activation fee. So got the deal for just £1.35 more expensive and without any activation fees etc.
Hmm, it wouldn't be any cheaper because the new contract doesn't incur a cancellation fee.
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I don't think you count as a new customer until you leave them for 12 months, still if you threaten to leave they usually give out the deal.
I have never said a word about "leaving" and "canceling" just asked for an upgrade within same contract as I thought I would have to wait 2 months and then upgrade.
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Seems they are more cooperative than when I last dealt with them based on your experience. :D
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As posted previously, they offered me £15.85 instead of my current £18.70 with 2 months to run.
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As posted previously, they offered me £15.85 instead of my current £18.70 with 2 months to run.
Well, I have been paying £24.55 just for a broadband.
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Mine is 20GB Infinity1 no calls. Calls as separate add-on.
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Wow, impressive that 20GB is enough for you. I use that in just few hours :D
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Seems they are more cooperative than when I last dealt with them based on your experience. :D
They seem OK at the moment.
I rang BT earlier in the year to see if I could save any money and they immediately offered me the price of £21 a month for my 80/20 connection. I will say that I was out of contract and was advised to call back when the new 1 year contract ended or the price would revert to the original contract price.
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Wow, impressive that 20GB is enough for you. I use that in just few hours :D
He's probably got his work arounds...
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Seems they are more cooperative than when I last dealt with them based on your experience. :D
They seem OK at the moment.
I rang BT earlier in the year to see if I could save any money and they immediately offered me the price of £21 a month for my 80/20 connection. I will say that I was out of contract and was advised to call back when the new 1 year contract ended or the price would revert to the original contract price.
Yeah, was advised to call them before April 2017 too or the contract will revert to its original price.
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At least they're good enough to tell you.
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interestingly there is rumours that the ASA are close to changing their stance on 'up to' speed advertising.
There is pressure on them to change from 10% of customers to mean averages.
This might explain why this product has been released as obviously having a higher speed cap will push up the mean average speeds.
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interestingly there is rumours that the ASA are close to changing their stance on 'up to' speed advertising.
There is pressure on them to change from 10% of customers to mean averages.
This might explain why this product has been released as obviously having a higher speed cap will push up the mean average speeds.
That would be a shame, as the mean average doesn't tell me what is the theoretical maximum that the service supports. I'd been pondering it earlier and thinking, what if 'upto' was replaced with a stated range, eg '56kbps-40Mbps'?
That would get the message across to those that misunderstand 'upto', that not everybody will get 40Mbps, and many people might get a lot less. Yet it still conveys the required information, that the service is capable of 40Mbps when circumstances permit? :-\
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Are people who don't understand what 'up to' means even capable of ordering broadband?
Also you get a speed estimate when you sign up for FTTC anyway so I don't even know what they are thinking.
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we might start seeing speeds rated as a range
e.g. 30-55mbps.
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Wow, impressive that 20GB is enough for you. I use that in just few hours :D
He's probably got his work arounds...
Nope 20GB is plenty, don't stream films or TV. 38Mbps is also plenty fast enough for me (only had 512kbps until 15 months ago), only rang up out of interest. As it was cheaper, it was a no brainer to upgrade.
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Wow, impressive that 20GB is enough for you. I use that in just few hours :D
He's probably got his work arounds...
Nope 20GB is plenty, don't stream films or TV. 38Mbps is also plenty fast enough for me (only had 512kbps until 15 months ago), only rang up out of interest. As it was cheaper, it was a no brainer to upgrade.
512 Kbps? Ouch! I had 1 Mbps up until 2012 then 5 Mbps until I upgraded.
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Wow, impressive that 20GB is enough for you. I use that in just few hours :D
He's probably got his work arounds...
Nope 20GB is plenty, don't stream films or TV. 38Mbps is also plenty fast enough for me (only had 512kbps until 15 months ago), only rang up out of interest. As it was cheaper, it was a no brainer to upgrade.
512 Kbps? Ouch! I had 1 Mbps up until 2012 then 5 Mbps until I upgraded.
At school we shared 128Kbps ISDN between 250 of us.
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I was used to connection speeds of 767mph when I was at school. That's all we had back then. (I'm sure the penny will drop immediately ;) ). ;D
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Yep!! ;D
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:yay: :)
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I'm just glad the Phone and Internet can both be used at the same time, imagine if it was still the same with VDSL :D
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FWIW by BT Infinity line automatically upgraded from 40MB to 55MB just before midday today with no notice/notification - so it looks like BT are we'll in the process of upgrading their existing users.
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Interesting, I wonder if they'll do this for lines that are banded?
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I thought you had already upgraded from 40/10 to 55/10
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Interesting, I wonder if they'll do this for lines that are banded?
They'll still be banded afterwards if they do.
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I have, was just curious if other customers with banded lines would experience a proper reset, but thinking about it, this automatic upgrade would Go through the same process as before when you had to upgrade manually. I was not thinking earlier... :no: