Never mind the riots, I'm going to be praying for you to receive an engineer tomorrow Mr Eagle.
@ razpagThey do say that patience is a virtue.
Under the circumstances, I think I have been quite patient so far.
This has been going on & off for over a month now. Although I imagine a lot of users have to wait a lot longer than this.
However, I am now becoming slightly less virtuous as each day goes by.
On the off-chance that physical line "faults" cannot ever be pin-pointed due to their intermittent nature (I have not had a single disconnection or crackly phone line since Friday), is it at all likely that the whole length of copper from the cabinet to the home will be replaced (at no expense to the end user)?
I would guess that the sheer expense would more or less rule that out.
And, just for the record, would the engineer be able to provide me with the full set of stats that are currently hidden away in the modem's locked/disabled interface such as sync speed, attenuation, interleaving, SNRM etc.?
I would also dearly love to know the "reported" copper line length from the
cabinet to my master socket, now that I can ignore the fibre length from the exchange to the cabinet.
Do you know if that can be gleaned from the JDSU or whatever the engineer uses?
BTW, I like the Mr. Eagle references - much better than Baldy
Paul.