Thaks again guys. I can't spend too much time on this today as I'm out soon
However just a couple of things. I found the avgproci_runner_en file and autorunsc when I did the hidden files thing (thanks TD) and deleted them
though they didn't go into the recycle bin, don't know if they do like that... did a search of them after and didn't come up.
I looked on the AVG firewall config and the AVGINSTALLEDAPPX.EXE is still there with "allow for all" on it couldn't find it in the location C:\Program File\AVG\AVG10\NOTIFICATION\... file anywhere even under hidden files. However what I did find in there and I don't know why they should be there are:
Microsoft Picture It! Documents
update-payment-details-btn
update-payment-details-btn2
update-payment-details-btn3
update-payment-details-bkg
I may be wrong but seems suss to me in an AVG file app.
Atm I am getting stressed out about all this because I really don't know what I'm doing or how to apply things to put them right (even to do the hijackthis log). I might have to give this up as a bad job and let the paid professionals do the job and install another AV for me. Still hanging on though just in case, but not being 100% well doesn't help either <scream> sorry TD
Thanks again for your patience, what would I do without you guys.
Chrissie