Well BT have been at it again. They have done "something" to my line and the speed is now all over the place ranging between 1Mb (bake bean can speeds) and 6Mb (nice). When I questioned them they denied all knowledge and said the line/router must have sorted itself
The errors figures now are going ballastic - see below - but I'm confused now. When I started getting the CRC and HEC errors before, the router would re-sync itself after apprx 48 hours at a slightly lower speed. Now the downstream speed is constant at 7552. Why??
Also I now have loads (101M) FEC errors which I believe are connected to check bit data to the outgoing data. However, this I believe eats into bandwidth therefore I would have expected a really low speed all the time but my speeds are all over the place. Unfortunately asking this question of BT India is like asking someone to explain the theory of relativity. Can anyone explain what these FEC errors are and has this "stopped" the router re-syncing (cos of the CRC errors)
Uptime: 6 days, 22:43:37
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,552
Data Transferred (Sent/Received) [MB/MB]: 308.69 / 643.55
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 15.5 / 31.0
SN Margin (Up/Down) [dB]: 21.0 / 8.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1,151 / 0
FEC Errors (Up/Down): 0 / 101,599,500
CRC Errors (Up/Down): 0 / 37,562
HEC Errors (Up/Down): 0 / 35,564
Sorry to be a pain, but I've really coming to the end of my tether with BT. I'm now looking at contacting Otello and getting them to help sort it out. I would look to leave and get them to sue me for the rest of the contract but if the problem is the line then moving to someone else will not resolve owt as I would still be stuck with a crap line.