Hi all, I've had ADSL from PlusNet for 3 weeks now, but still cannot actually get onto the net.
The line went live (only moved in about 2 months ago) and the ADSL got activated, ever since then the service syncs, and the router gets a WAN IP, however all I can do is DNS lookups, ping, or a traceroute. I spoken to the ISP numerous times who just tell me its connected, they have sent BT out and he told me it looked odd that it was syncing at 15000 down and only 448 up however did not put that in his report to Plusnet. Normally I get spoken to like I am a fool and told to plug in a network cable and that will solve all my problems. Guess what, it doesn't.
I have set up a dynamic dns hostname which the router tries to update, sometimes it manages to get connect and updates the record (normally in the early hours of the morning) the IP address that it records (I can monitor from work) is always dead.
Whilst I don't know the finer details of the workings of ADSL I know I have set up my router correctly, I have tried all 4 that I own didn't understand what the problem could be at first) but there is no problem with anything at my end, I am in the test port, have tried numerous cables and filters etc.
Has anyone got any ideas so that maybe I can give the isp some tips as they are now telling me they want to send the BT engineer back to run the same tests, every time asking me if I have tried a second router?
Any help would be much appreciated, thanks in advance