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[HPsauce]

I'm aware of people having problems accessing AOL email last week.
It looks like they're (probably sensibly) trying to consolidate the various "brands" onto a common platform, but are having a few "problems".

[Zoe]

Hi HPsauce  

The AOL website is in a right muddle at the moment.
99% of the AOL Help Pages are completely missing - & - Some links will take you to the most unexpected places  

To Be Honest!
If AOL is already Talk Talk in every way but name... Think it might be better for me if AOL did end up as Talk Talk  
Coz at least Talk Talk  members have got a Forum. Where the TT Staff will happily oblige by changing their Broadband Profiles for them.
See Here For What I Mean : http://www.talktalkmembers.com/forums/showthread.php?t=15531
I'm on ADSL2+ ( Up To 24Mbps ) - But... I'm stuck on a flamin default AOL 12db profile
And with an Attenuation of 34.5 .. That means I'm really struggling to get speeds much higher than what I did on my old AOL 8 Mbps contract.
If I could join an AOL/Talk Talk forum... Then I could get put on a 9bd or 6db profile - & - Maybe get a sync of say 14Kbps.

Thanks!

Zoe

[UncleUB]

Hi Zoe.

Well they are both part of the same group 

[Zoe]

Hi UncleUB  

Well they are both part of the same group  

Yeah! - But this is the first time I've ever seen them making a move towards AOL actually becoming Talk Talk - or - AOL/Talk Talk  
Like this seems to suggest : www.aol.co.uk/talktalk
It's one of the TOP Google links here : http://tinyurl.com/2vtkqow

Says AOL - & - Ends up at Talk Talk  
Normally all things AOL stay as just AOL - & - Normally all things Talk Talk stay as just Talk Talk.
If you know what I mean?

Note!
Even though AOL people and Talk Talk people seem to be connected to the same IP addresses and DNS servers etc. ...
AOL - & - Talk Talk ... Still use different router settings at the moment.

Zoe

[jeffbb]

Hi
quote :I'm on ADSL2+ ( Up To 24Mbps ) - But... I'm stuck on a flamin default AOL 12db profile Angry
And with an Attenuation of 34.5 .. That means I'm really struggling to get speeds much higher than what I did on my old AOL 8 Mbps contract.

With your attenuation of 34.5db (corrected by 2db*)on ADSL2+ (up to 24Mbps) , you can expect a synch speed of about  13824Kbps  with the default SNR margin of 6db. Each each extra 3db can be costing 1.200Kbps synch rate depending on Bit loading , this may be even more on  ADSL2+(still trying to get more info on this )

* the Kitz Max speed calculator is based on ADSL1 attenuation . So when on adsl2+ which generally increases attenuation by a couple of db then correcting back by a couple of db gives a better expected synch rate. 

Regards Jeff

[Zoe]

Hi Jeff  

on ADSL2+ (up to 24Mbps) , you can expect a synch speed of about  13824Kbps  with the default SNR margin of 6db.

Big Difference!
What I AM Getting v What I Could Be Getting  

13824Kbps - Down
1020Kbps - Up
I'd Be Well Happy  8)

Thanks!

Zoe

[jeffbb]

Hi

Not so far off ,your last stats showed ~11000Kbps with 8db SNR margin (probably 9db target) . Even if your Synch rate went up , I am not sure you would benefit as your throughput never seems to approach your synch rate .

Regards Jeff

[Zoe]

Hi Jeff  


1) It's like playing the lucky dip ... What Sync Speed I Get  
It's far more common for me to get a sync of somewhere between 8500 - & - 9500
Hard work to get it any higher than that.

2) 8db is Not my Noise Margin  
My noise margin is 12db
Just like many other people suffering the AOL/Talk Talk disconnection problem... My noise margin slowly drops down a little bit more each day.
The longest time I've managed to Not reboot the router was 9 days last week.
Great Sync Speed!  8)
Wednesday 26th May ... Rebooted My Router!
Sync Speeds.... Down = 10968 | Up = 1020
Noise Margin.... Down = 12.1    | Up = 12.9
In the 9 days that followed... Some days we had many disconnections - & - Some days we had no disconnections.
Router always remained in sync - & - Always reconnected itself back to the internet after a few minutes. ( New IP | New DNS | Same Sync )
But the noise margin dropped lower and lower each day  
Friday 4th June ... Noise Margin Down To 4db  
Internet Disconnected!
But this time my Internet did Not reconnect itself ( First Time It Hasn't )
So!
I had no choice but to reboot my router - & - Lose my great sync speed  

Just had to reboot my router again this morning. As internet was on and off like a yo yo last night.
Today's Sync Speed = 9532 Kbps

Note!
This chap called Brunel seems to be the one person that has noticed there is a huge problem - & - Is trying to put pressure on Talk Talk to get things fixed.
See Here: http://www.talktalkmembers.com/forums/showthread.php?t=43697

Zoe


PS.
Talk Talk/AOL ... Has admitted the DNS problem: http://www.talktalkmembers.com/forums/announcement.php?f=37
And I've noticed that for about the last 3 days...
It doesn't matter how many times I'm disconnected - or - Reboot my router... I still get given the same DNS numbers back again.
They Look Like New Ones  
Ending... .1 & .2



Thanks!  

[Zoe]

Hi Jeff 

Hi

Not so far off ,your last stats showed ~11000Kbps with 8db SNR margin (probably 9db target) . Even if your Synch rate went up , I am not sure you would benefit as your throughput never seems to approach your synch rate .

Regards Jeff

Re: *

Yeah! - Had Noticed That  
Been strugling to understand why.
Do you know why it is that I seem to have a bit to much of a difference between my... Sync - & - Throughput ?


Today's Sync Speeds... Down = 9532 | Up = 1020

Just Done...



Me thinks AOL/Talk Talk is having major problems with...
1) Switching people over to ADSL2+
2) There equipment at the exchange  


Fed Up!  


Thanks!

Zoe

[Zoe]

Hi  


Call drop because echo reply not received in time
Does this mean anything to someone? / Anyone know what it means?

Depending what router different people are using....
Some people with the same AOL/Talk Talk disconnections problem are getting the above message from their router log.

This is a good example of the problem: http://www.talktalkmembers.com/forums/showthread.php?t=42660

Zoe

[jeffbb]

Hi

if you google  :"Call drop because echo reply not received in time" there are lots of entries  . Maybe the answer is in there ?


Regards Jeff

[Zoe]

Hi 


Problem has finally been acknowledged: http://www.talktalkmembers.com/content/view/181/153/

Hello all,
We are seeing a large number of members raising issues about "Dropping Authentication", we have raised this issue to networks to be investigated and will update you when we know more. If you are affected by this please create your own thread in the Stability section of the forum.

Just wonder how long it will take before they fix 

Zoe

[Zoe]

Hi  


Not Getting My Hopes Up Just Yet!

But... Fingers Crossed : http://www.talktalkmembers.com/forums/showthread.php?t=44381 : They say it's Fixed!

So Far Today... Haven't had any disconnections.

But We Shall Wait And See  

Thanks!

Zoe


Edit!
Was Right To Be Sceptical    Problem Still Not Fixed!  

[Zoe]

Hi  

Things are starting to look more hopeful  

The problem is now being taken seriously - & - Steps taken to resolve the problem.
TT Staff Explains - Here: http://www.talktalkmembers.com/forums/showthread.php?t=44910

Fingers Crossed!

Thanks!


PS.
You know I thought DLM was on my line - & - Might have been causing the problem.
Well... I Was Wrong!  
Realised about a week ago that if DLM was on my line, then I'd have surly seen my Profile ( Nose Margin After Router Reboot ) change at some point.
Then just a few days after realising that...
Nose Margin ( Profile ) suddenly changed from 12db to 9db .. And then the next day... 6db  8) So! - Now I am on DLM
Today's Router Stats
Attenuation.. Down = 35.0 | Up = 17.3 ( Changed over last few weeks | Was... 34.5 & 16.9 )
Noise Margin.. Down = 6.0db | Up = 12.1db
Sync.. Down = 12661 | Up = 1020


                

[Zoe]

Hi  


Disconnections are the worst they have ever been this last 3 days  

They say they are in the process of rolling out the Fix : http://www.talktalkmembers.com/forums/showthread.php?t=44910

We have removed the QoS configuration facing all backhaul circuits which connect via the Leeds NPE on Monday. A comparison was made on backhaul utilisation over the 24 hour period, and no change was observed. Yesterday we removed the QoS configuration from 10 more nodes, and we will complete the remainder today. We then need to go into a re-test period.

Just wish they would roll it out a bit faster  


Proof that even though my ISP is AOL ... I Am On The Talk Talk Network : http://www.talktalkmembers.com/forums/showthread.php?t=45093
Note!
I could have told the OP why the Speed Test says AOL instead of Talk Talk ( When his IP address starts with 92. )
It's coz Talk Talk use IP's : 78. - or - 89. - or - 92.
But AOL people are only given the IP's starting : 92.
And that is how someone with Talk Talk as their ISP can have a Speed Test say AOL ... Simples!