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[jeffbb]

Hi
@Zoe  in the user manual there is a troubleshooting section using the LED .

kb.netgear.com/app/answers/detail/a_id/8484

Maybe that will help ?



Regards Jeff

[Zoe]

Hi .. orainsear - & - jeffbb 


Look what I've just found : http://www.talktalkmembers.com/forums/showthread.php?t=41121

A lot of similarity's between me and Gandalf's problem 
Only... I'm AOL - & - He's Talk Talk

1) DNS Servers are in the same number range.
2) His router logs look just like mine.
3) Our Speed Tests at Speedtest.net show us both as being with the same ISP - Carphone Warehouse

Please See 2 Pictures Below!
The first picture is one of my speed results ( Server... Manchester )
The second picture is one of Gandalfs's speed results ( Server... Milton Keynes )

Remember!
I'm with AOL
He's with Talk Talk
But looking at our speed test results... You'd never Know!   


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[jeffbb]

Hi
doesn't Carphone own them both ?
Regards Jeff

[Zoe]

Hi Jeff  

Hi
doesn't Carphone own them both ?
Regards Jeff

That's what I thought  


But orainsear said this...

You are quite correct that Opal are related - they are part of the TalkTalk group and provide business to business solutions.  TalkTalk bought AOL UK a few years ago and also bought Tiscali last year.  Until very recently TalkTalk were part of the larger Carphone Warehouse group - they demerged from them a couple of months ago and are now a separate entity.

Think orainsear could well be right! ... But it's all very confusing!  


I'm not doing any more fiddling around with routers  
Coz I'm now more than 100% certain that it is AOL and Talk Talk that have a problem.

In Fact... 3 Big Problems!  
1) DNS Servers ( Server Not Found Messages )
2) Dynamic Line Management ( Internet Cuts Out )
3) IP Address's Start With a 2. ( Websites Reject As Security Risk )

I've so far only had the displeasure of experiencing problems... 1 & 2

But RE Problem Number 3
There's an ever growing thread over at the Talk Talk forum : http://www.talktalkmembers.com/forums/showthread.php?t=41441
That I can see is likely to turn into a hell of a row    as talk talk staff continue to ignore there's a serious problem.
Apparently!
The strange new IP Address's starting with a single number 2 have come about because....
Opal Telecommunications own the IP address range: 2.96.0.0 - 2.103.255.255    


Thanks!


Zoe


PS.
At least my speeds seem to be holding up....

Although I very much doubt, I'll ever get to see anything even close to 24 Mbps.

[orainsear]

I wonder if all this mayhem is due to them consolidating their networks or suchlike?

[Zoe]

Hi orainsear 

I wonder if all this mayhem is due to them consolidating their networks or suchlike?

Probably!
That and a few other things 

Talk Talk have now admitted to 2 out of 3  problems that people are experiencing...
They've admitted the DNS Server Problem - & - They've admitted the low IP ( Starting with single 2. ) problem.


Re : Problem 3 .. Internet Cuts Out!
I'm No Expert!
But from picking up on comments that quite a few of the Talk Talk staff have made...
Looks like they've implemented some kind of new Dynamic Line Management system in the last month.
Sounds like this new DLM is slowly being rolled out across the country.
And it's only once the new DLM is hooked up to a persons broadband... They Start Having Internet Problems 
It's as though this new DLM they're using is way to aggressive.
And it just can't get the balance right between..... Speed - & - Stability 

One Other Thing!
I've noticed that the Talk Talk staff are still continuing to dish out the OpenDNS Server numbers to people having problems.
How Can This Be Legal? 
What would happen if everyone paying for Talk Talk broadband started using OpenDNS instead of the Talk Talk Servers?

Thanks!

Zoe

PS.
Saw This Today : http://news.bbc.co.uk/1/hi/technology/10105978.stm
Wondering if there is any connection to the low IP number problem.
Opal must now have so many customers... Talk Talk - Tiscali - AOL ... Plus I think they own a few other less well known ISPs.
That maybe that's why they are having an overhaul of the IP Address system.

[roseway]

I've noticed that the Talk Talk staff are still continuing to dish out the OpenDNS Server numbers to people having problems.
How Can This Be Legal?
What would happen if everyone paying for Talk Talk broadband started using OpenDNS instead of the Talk Talk Servers?

There's nothing wrong with that. OpenDNS (basic) is a free DNS service which is financed by advertising; they also offer a paid-for service with more features and no advertising, but I don't think TT will be telling customers to use the paid-for service.

[Zoe]

Hi Eric 


Nope!
It's only the Free OpenDNS server numbers that Talk Talk are giving out.
Just seems hard to believe they are allowed to do things like that 
Knowing that Talk Talk are getting paid to provide Internet Service to people. Then telling them to use DNS Servers that don't belong to them.
Kind of like when Symantec got caught out charging someone to clean up their computer using MBAM .. Which Is Free 

Thanks!

Zoe

[Zoe]

Hi  

As my ISP is actually AOL not Talk Talk
The two ISP's although related might just be separate enough that I never will end up with the IP address starting with a single number 2.
Guess... Only Time Will Tell!  

However!
Just in case anyone is interested or looking for answers regarding the Talk Talk low IP number problem  
Here's The Latest News....

Posted Today 3.28pm - By : Talk Talk OCE Stephen
 
Hello all,

This is issue is now believed to be resolved or in the process of being resolved, below is the latest update from bnetworks:

Quote:
Our IP engineering department has advised that customers on the 2.x.x.x range may experience some issues getting on to some websites as it is a newly allocated IP range. Because the IP address range was until recently not allocated (known as a 'Bogon') the range is still being blocked by some ISPs who have not updated their 'bogon' filtering for addresses that have become legitimate.

All ISPs have been contacted to update their filtering and we continue to chase ISPs who have not yet done this - the filtering is something that should be updated daily. Over time all ISPs will have updated their bogon filters and customer will not experience any more issues accessing any websites.

Thanks!

Zoe

PS.
And then he said...

May take a day or two for it to be fully resolved

 

[Zoe]

Hi  


Just a short update!

Yesterday
Had approx 4 Server Not Found messages ( So clearly they haven't completely fixed their DNS issues )
Had 0 Disconnections ( But did have a few times where things slowed down and I thought I might be about to go )
Over All... ( Touch Wood! ) Things do seem to be improving  

One Other Thing!
Just been reading a thread on the Talk Talk forum.
There is a man that first started a Thread on Friday 30th of April ... Complaining of disconnections  
He accidently posted his IP Address - & - I noticed that his IP Address started 92. ( Same as Mine! )
The man then posted again on Tuesday 4th of May .... To say that he now had the added problem of an IP Address starting with a single number 2.
This Means...
1) Talk Talk - & - AOL .. Both use an IP Address range starting with 92.
2) I'm also very likely to end up with the Low IP Address problem .. IP Address Starting With 2.
Note!
It has come to light that the people with the IP Address starting with a single number 2. ... Have a Static IP address
Nope! - They're not people that use a static IP  
They don't understand how they've got a Static IP starting with 2. either.

Thanks!

Zoe


PS.
Below is a picture of someone's Speed Test Result that I found on the Talk Talk Forum.
However!
Instead of saying ISP = Carphone Warehouse .... The speed test says ISP = Opal Telecom
Wonder if the OP has an IP Address starting with a single number 2. - & - Just doesn't realise it.


[attachment deleted by admin]

[Zoe]

Hi  


Massive DOS Attack  

Just over an hour ago I had another disconnection  
Waited for the Internet to come back on - & - Logged into my router to check things out.
Checked my Logs and saw that I'd had a huge DOS attack.
At first just assumed it was from my sons online gaming with his PS3 or XBox.
However!
Then I looked at the date and time - & - realised the DOS attack was happening - NOW!
And my son isn't even at home this afternoon.
Cleared The Log!
But it filled up again with DOS attacks within seconds.
Cleared The Log Again!
Within seconds it was full again.
In the end I just gave up  

About an hour later I logged back into my Router - & - Found that the DOS attack had only just Stopped.
The DOS Attack Had Lasted Approx 1 Hour  



I'm hoping that this quote from toulouse here : http://forum.kitz.co.uk/index.php/topic,4369.0.html
Holds the explanation for such a prolonged DOS attack  

I sometimes get similar type messages when I first start up in the morning. I had assumed that it was because whoever had been using the IP address that I get assigned when I log in to Plusnet, i.e. at system startup, must have been using that connection for P2P or similar.
Failing that it is a genuine Denial of Service attempt, and the router blocks it, I  think.

TTFN

toulouse

Thanks!

Zoe

[Zoe]

Hi  


Me Again  


Well!
Even though I had been trying to resist rebooting my router...
1) I was so upset over the massive DOS Attack that I had last night.
&
2) When I got up this morning I could see the Internet light ( Candle ) flickering now and again ( Even though no one was using the Internet )
That I figured it wasn't very likely that I was going to have a very stable Internet connection anyway.
So... Rebooted Router!  

Luckily!
The reboot caused me to gain a new Sync record  8) ( Please See Pictures Below for... Router stats from the 10th May  - & - Router stats from Today )
One Question Please!
With my Attenuation being 34.5  
Is the sync I've got today likely to be the best I'll ever get?
OR...
Is it just possible I could sync even higher?  


Thanks!

Zoe

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[roseway]

That's pretty reasonable for your noise margin. You seem to have a target noise margin of 12 dB at the moment, and if it were to be lowered to the normal default value you would get a higher speed. But while all this messing around is going on you're probably best staying with what you've got.

[Zoe]

Hi Eric 

You seem to have a target noise margin of 12 dB at the moment, and if it were to be lowered to the normal default value you would get a higher speed.

You know in previous posts... I've mentioned that Talk Talk ( Meaning.. Probably AOL Too! ) seem to have this new Dynamic Line Management thing.

Well!
I really believe the new DLM is what's causing people to have disconnections 
The new DLM that they're using seems to be overly aggressive - & - The cause of so many people suddenly suffering disconnections they never had before.
Why I Believe This...
I've noticed there is actually a pattern to the severity of my disconnections.
* Reboot of my router usually results in a Noise margin or 12 or 11.
* Over the next few days my Noise Margin slowly drops down to around 9 or 8.
* Once the Noise Margin gets to 8 ... That's when I usually start to have Big problems 

Everything that I've been experiencing with my Internet.
Seems to also be reported more and more on the Talk Talk forum every day.
Today there is approx 7 pages of people having exactly the same problems as I'm having.
The only problem I havn't had so far... Is the low IP problem.

The Only Good News!
Since Friday Night / Saturday Morning ... There does seem to have been a big improvement.
But things still... Could Be Better!

Note!
There have been many OpenReach Vans / OpenReach Men sighted all around my area.
So... Maybe they are also playing a part in my problems 


Thanks!

Zoe

[Zoe]

Hi  


AOL - & - Talk Talk .... DNS Servers .... One And The Same!  


You've probably all thought I'm a bit crazy    Carrying on about Talk Talk all the time ... Knowing I'm with AOL.
But I Was Right!
AOL - & - Talk Talk .. Are more interconnected than people think.
And I Can Prove It!  

Quote from the Talk Talk Forum - Here: http://www.talktalkmembers.com/forums/showthread.php?t=40143

Posted - Tue 20th April 2010 - By: markdyer72

there was problems with TT DNS servers ealier this month well for past month or so so i now use openDNS and have no problems what so ever.... i will set mine to TT servers and see what it gives me....

i i set mine to get auto from ISP i get the following DNS Servers:-

62.24.128.190
62.24.128.191

Look at the DNS Server Numbers!


Now look at my DNS Server numbers in the picture below  

Same!

Note!
The original picture of my DNS Servers Numbers - Was a larger picture taken from my router on the : 23rd April 2010
Because the original picture contains other private information... I've had to take a smaller picture from the original.

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