Hmm, a puzzle,
Mike.
However, after drawing out my own sketch map and annotating it with the relevant information, I
think I understand the situation.
Known Facts.Site of Cabinet 1. (Not relevant.)
Site of Cabinet 2. (Not relevant.)
Site of now non-existent exchange, SDWSTCH.
Site of exchange, SDSTRRN.
Site of House 1, BRAS profile 3000K, as a result of line length to SDSTRRN. (Measured electronically.)
Site of House 2, No BRAS, fixed rate service, as a result of line length to SDSTRRN.
Site of House 3, BRAS profile 7150K, as a result of line length to SDSTRRN. (Measured electronically.)
Known Follies.Length of line from House 1 to now non-existent SDWSTCH exchange, 4149m.
Length of line from House 2 to now non-existent SDWSTCH exchange, 2719m.
Length of line from House 3 to now non-existent SDWSTCH exchange, 2892m.
How can one get the
BT database corrected? That is a good question.
One sure-fire way would be to involve "
BT High Level Complaints". Their involvement is instigated by sending an e-mail message to the
CEO of the
BT Group,
Ian.Livingston@BT.comPerhaps you would also like to provide the URL to this forum thread in your message. After all, we have nothing to hide and
BT might appreciate that, to use the words of the
Tesco slogan, "
Every Little Helps".