Dear Kitz Forum,
Am having a nightmare of a time trying to sort out my slow broadband connection! I've contacted BT Broadband telephone support and ended up being on the phone for well over an hour... after several line tests, speed tests and jiggling around with plugs and wires, things still arnt any better! I was told to monitor my line speed for the next couple of days and get back to them if things didnt improve.... and things havnt!
I use a 3 month old HP laptop with a intregrated wireless modem inside. My router is the BT Voyager 2091. Am meant to be recieving speeds of up to 8mb, however am bearly getting 1mb!
Have tried plugging the router directly into the master socket, however found no change in speeds.
Used the BT Speed tester and obtained the following results:
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6240 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 110 kbps
My results from speedtest.net are also below:
Look forward to hearing from you!
Many thanks,
David.