May I use this forum to vent my frustration with technical support people.??
My isp is f2s and I have been very satisfied for several years now, but sometimes the support people do not read what I have carefully typed.
I have several email addresses two of which are infested by spam and I no longer use them. (I could shut them down I know but I have reason not to just yet.)
So every day or so I log onto webmail to remove the spam, normally I have the option to 'Select All' then delete or blacklist them, usually fast a free from fuss. Then a fault developed, after 'Selecting All' when I then opted to delete them the 'ticked' boxes became unticked, and a message telling me I have to select at least one!!
so I went to the Technical support area where I must Ask a Question, still with me folks, not asleep yet??
Carefully filling in all the fault details then my personal details including email address and am alternative email address, only to be told, "That doesn't appear to be a valid email address!" Try four different email addresses with the same result, so give up there.
I then email both faults to the sales department with explanation why I am using their address, they pass it onto the Support team, so far so good.
Get message from Support team to say,'Mailbox was shut down years ago' (Who mentioned mailbox??
) To report a query use the Ask a Question facility in technical Support!!
I've just replied to their reply and await the next chapter, sorry if I bored anyone but it's good therapy to get things off ones chest.
Peter