Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: AOL Poor download speeds.  (Read 1926 times)

crooky

  • Just arrived
  • *
  • Posts: 2
AOL Poor download speeds.
« on: April 19, 2009, 01:01:50 AM »

Hi all,

I'm on the 14.99 a month wireless package which i believe to offer speeds off upto 8meg?
My wireless router (netgear dg834g) is showing the following stats:

Quote
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 41502 69784 0 2819 76901 00:20:19
LAN 10M/100M 712779 540507 0 766 131 105:54:17
WLAN 11M/54M 2819130 2141799 0 7977 1111 105:54:08
 

ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 19 db 4.5 db
Noise Margin 10 db 25 db
 

however when I run a speed test here my speed is well bellow what the router says i am connected at.


Could someone explain please? I am a bit of a novice when it comes to these things.


Cheers in advance :)
Logged

crooky

  • Just arrived
  • *
  • Posts: 2
Re: AOL Poor download speeds.
« Reply #1 on: April 19, 2009, 01:12:53 AM »

i dont know if this will help at all, but here are the results of a test i did at speedster.bt.com

Quote
Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 1833 kbps


cheers
Logged

roseway

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 43751
  • Penguins CAN fly
    • DSLstats
Re: AOL Poor download speeds.
« Reply #2 on: April 19, 2009, 07:24:49 AM »

Hi and welcome.

I'm not very familiar with AOL's setup, but it looks to me as though they've put you on a 2 Mbps capped service. If you do a few more speed tests at different times and never get over 2000 kbps then that's probably the explanation, and you'll need to call AOL and get them to put you on the correct service.
Logged
  Eric

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33911
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: AOL Poor download speeds.
« Reply #3 on: April 19, 2009, 10:21:25 AM »

As roseway has suggested, it looks like your line is being capped at 2Mb, but you would need to check at various times of the day just to make sure.

Your actual adsl is provisioned at the full 8Mb and your IPprofile being 7150 suggests that any capping is being done on AOL's part of the network so its more of an account type capping rather than line capping.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker
 

anything