I know it was only a £2.99 cd,but it was the principle of the thing.
1) I spent a total of over 20 minutes trying to get through on their helpline,and when I did was told a load of rubbish.
2)They don't give you an email contact address,for an online retailer I find this beyond belief.(I had to find one through Google)
3)They say they will respond to your email within 24 hours,they don't.
And finally I don't like the way they seem to alter their prices at such short notice.