Hi All,
I've raised this as a fault with my ISP, but I just wanted to get an understanding of how this could be impacting my FTTC. I have the 80/20 product with Vodafone.
I had a Kelly's tech install my line last week (Well, reactivate a dormant one). My FTTC sync'd at around 44M down and 12M up which compared to my FTTC experience 2/3 years ago (in the same house) is down about 25M sync downstream and 7M upstream, as I used to comfortably get 65-70M/15-18M here. So I wasn't happy with that to start with. I was told to raise it with my ISP as it will be router settings, so the Kellys guy said. It's also re-syncing around 3-4 times a day, I never had any issues like that 2 years ago.
I won't use my line with a phone, which oddly the Kelly's guy asked me if I would be. He admitted that he wasn't happy with the readings of the 'E' side, he thought he'd crimped it wrong in the PCP. He said this wouldn't impact my FTTC and if he got a chance he'd go back to the PCP to tidy that up. He seemingly didn't go back to the PCP, as I've just plugged a phone into my masterr socket (test socket) and all I hear is hum, nothing else...you can kind of make out a dial tone if you listen hard enough, but mainly it's just a deep hum. Is that going to impact my FTTC - and is that potentially a contributing factor as to why my sync is 25M lower than it was 2 years ago at the same house/same socket?
I just wanted to check on here as the Kelly's guy was adamant that whatever he'd done wrong 'E' side will not influence my FTTC connection quality/speed. It could be another issue at play impacting my FTTC speed.
Cheers