I recently ported my landline number to a VoIP provider with the intention of restarting the ceased line as an insurance against total loss of voice communications as witnessed during Storm Arwen when both broadband and mobile signal were down. The port was successful, my line now has a dial tone, has been renumbered and is incapable if making or receiving calls (other than 17070). The issue is that I can not place an order to restart the line as the checker states that there is no such stopped line at my address.
Can anyone advise how long before OR update their records or even if it might be a possibility that the line might be disconnected without ever being marked as stopped?