[Moderator note: These posts have been split off from an earlier thread, as they are worthy to be a topic in their own right.]Goodbye Plusnet next week. Leaving Plusnet. Disagree with renewal contract with PN. My daughter agree with me she will pay half with me for G.fast service.
My FTTC 80/20 with line only (phone number) will be transfer over to new ISP will be on G.Fast 160/30 with line only. (will be on TalkTalk Business G.fast)
Watch this space! Will photo of Openreach G.fast Modem, my G.fast Router. Openreach engineer is booked for Wednesday 26th May.
I can see the BTw checker:
There are multiple orders open on your line which are due to complete by 26-May-2021.
There is currently a Broadband cease pending or in progress against this line. This cease is due to complete by 26th May 2021. This will not stop you ordering Broadband from a new supplier, but it will delay the provision of the new Broadband service.
Telephone Number 01952****** on Exchange CUCKOO OAK is served by Cabinet 8
Featured Products
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Handback Threshold(Mbps)
WBC FTTC Availability Date
WBC SOGEA Availability Date
Left in Jumper
VDSL Range A (Clean) 80 74 20 19 67 Available Available
VDSL Range B (Impacted) 80 73.4 20 19 67 Available Available
G.fast Range A (Clean) 282.9 203.6 44.1 21.3 179.8 Amber Amber
G.fast Range B (Impacted) 237.6 173.8 31.1 15.4 157.8 Amber Amber
Observed Speeds
VDSL
Max Observed Downstream Speed (Mbps) 80
Max Upstream Observed Speed (Mbps) 20
Observed Date -- 2021-05-18
Service Notification
6:00pm, Tuesday 11 May 2021
The customer was mailed the following message to address(es) (*************@*********.com, postmaster@***************.plus.com):
Subject: Leaving Plusnet - what you need to know
Leaving Plusnet
What you need to know
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Hello ****************,
Account username: ******************
Phone number affected: 01952******
We're sorry to hear you're leaving us.
Another service provider has told us that you want to move your broadband and phone away from Plusnet.
Your broadband and phone services are scheduled to transfer automatically on 26th May 2021 and will result in the cancellation of your Plusnet account. This means that on this date, your services will be taken over by your new provider and you won't need to contact us to cancel your service with us.
When you leave Plusnet
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You'll receive a cancellation bill with the charges you need to pay.
Because you're moving your broadband and phone before the end of your minimum term, you will be subject to early termination charges. These have been calculated at £0.00.