I am not able to log in to Kaspersky as it will not recognise my email address and /or password, tried to change password but I need to log in to do that, clicking 'Forgotten Password' is no help as the email address is the one I signed up with but changed months ago.
I have now been informed auto renewal was selected, (not by me) and now £34.33 will be taken out of my account, I did manage to get an email message to them i think/hope explaining this but have had no response, I'm tempted to uninstall the anti virus but I'd like my money back.
Any ideas please, or should I cut my losses and install a free antivirus?
Also I'm having a new PC delivered Wednesday and would like to have transferred the anti virus.
i'm running Win 10.
Regards,
Peter