Welcome to the Kitz forum.
It looks like you've posted about this issue here some years ago - at least, I believe that's you.
It may be helpful to see a more current HLog. The one you've provided looks like a bit of a nasty tap. Perhaps it still reflects the true nature.
I would agree that your upstream is a little on the low side for the distance, but the downstream looks pretty good - must be a quiet cabinet.
Was the engineer's JDSU showing the same stats for upstream in your property? If it was, then I would probably agree that the problem does not lie with you. You may be able to keep pushing and hopefully you don't get any resistance.
Let's see what else others have to say here.
Thank you for the Welcome!
Wow, you're absolutely correct! That is indeed my old account on there, I did try and write a massive long post explaining how this is something I'd looked at before but I've got some major brain fog tonight and every time I read it back it doesn't sound quite right!
Unfortunately I couldn't get a look at the Engineers JDSU as we were trying to keep our distance from one another amidst the Covid-19 situation. I did ask him several times if he could see the same Bridge Tap as shown in the H Log but he said no.
I'm convinced that the Tap lies outside our property and is too close to the premises for his tester to detect on what I assume is the Auto TDR mode, unfortunately I couldn't convince him to climb the pole and take a look.
I mentioned Cross Talk possibly causing the issue but he said straight away that it won't be that as the cabinet is very quiet.
I'll have to try and get the HG612 setup again and running for a more recent HLog, but I'd like to wait a few more days if possible as up until the lift and shift the DLM was happy with the connection and had put us on the 3db SNR Downstream, once we get there again in a few days (fingers crossed) I'll swap the modems over.
Has anyone heard from Wombat recently? I tried checking his post history and it looks like he hasn't been active on any of the forums in a long while, I hope he's ok.