Appears to be going off topic ref. Plusnet billing, apologies to moderatotor:
Yes, I have just this month joined the not so esclusive Plusnet "stuck bill" club, have had a new contract dates issue since last November, a year ahead of what it should be, in their many unsuccessful attempts to rectify this situation they have now managed to "stick" my billing issue, certainly not alone with this, check the PN forum.