Wow! I'm impressed! Notes from the engineer states that we denied access? Complete lies!
As already stated, we needed time to sort the dog out, he said he would check the line outside and come back!
It doesn't help that he turns up out of the blue! Now I'm sure we'll get a charge! Anyone have a clue what a Virtual solution is?
TIA
That answers the question why it has been reappointed then.
Wearing my OR business hat for a minute .... appointments are made between
0800-1300 and
1300-1800 ..... we can and will. turn up at any point between the appointment times .... ie: someone will be first at 0800, and someone will be last at nearly 1300. I still get gob-smacked when folk open the door after I've damn near smashed it down, saying they didn't think we'd be there so early !! #thicksods
Also, the service provider will have requested that any pets are locked away somewhere (backyard, different room etc), and that they haven't smoked in the house for the past 2hrs.
Again, the amount of thick you-know-what's we come across, that have a fag hanging out of their gob upon our arrival saying that their pet lion-killing dog is, "Friendly most of the time" ... is unbelievable.
Taking my business hat off now and I will say that if I arrange an appointment for any kind of service, I will ensure I am available between the required times and will have met the 'required-of-me' expectations.
I do feel you have been kinda hard done to mpmc, in as much as if I
do have contact with the EU and the 'wait time' is acceptable (10mins tops), then I would wait ...... anything other than that and it's adios amigos.