Quote from: renluop on June 27, 2018, 11:36:03 PM
Yes, I know how situations arise, and why, but they need not continue, if PN customers use the DD cancellations properly.
If PN choose to chase for payment from a bank account, where the bank's customer has cancelled the mandate to let them take payment, hard luck on them
Sorry i beg to differ , if a customer leaves a ISP they should stop asking for money from any customers bank !
If you cancel a service whatever it is NO money should ever be requested by that service after your finish date , ok you you expect a final payment that all
G
sounds like you are saying it's the customers fault if a company takes money from them after they have cancelled.
Guys, I'm not stupid enough to write as you seem to be accusing me, but to make it clear that the hard luck is PN's, if they waste time chasing payment on the basis of a cancelled mandate.
TBH I'd just ignore.