Thanks for the response Black Sheep really appreciated.
I have got noise on the line - and I suspect it's giving me broadband problems. I live in a very remote spot with abnormal weather conditions.
I've also go no problem with paying the bills for people turning up.
My connection has got worse in the past two weeks. I've been working away from home so have not been able to monitor it like I would be able to at other times of the year. It's a busy period in my industry.
I'm not a knocker of BT or OR as I often see others do. It looks like a profession with its own set of difficult challenges at times.
I don't think there's an issue with my equipment or internal wiring - as nothing has changed there in the past five years or so.
I appreciate your comments, EFT.
I absolutely understand people having issues with a paid-for-service, I would myself ....... but there's some folk in life who either get a kick out of complaining, are professional internet trolls or just like stirring the sh1t-pot for the hell of it.
This takes the shine somewhat of the genuine folk with genuine faults.
There is a 'Cone of Acceptance' that engineering faults-men have to work to regarding the quality of the 'pair of wires', and I reckon most faults will be picked up and dealt with, within this CoA.
The problem arises when our tests pass within this CoA but either miss an intermittent fault, or the fault itself isn't 'developed' enough to detect whilst on-site.
However, the customer with broadband monitoring software
would notice it as errors or interleaving applied on their broadband circuit.
There has to be a line drawn in the sand as to how much time can be spent on this kind of thing, and the debate has been done to death previously.
So going back to your issue, there's wise words above from burakkucat about using the test socket with a corded telephone, as opposed to a wireless phone, and if the audible noise is still present then a) You are covered by your rental payments, and b) Audible noise
will have an effect on your broadband performance.