Hi
@roseway, I am not asking for any help on the logs shown below
@renluop, I would do the following (others may disagree sorry)
Disable WIFI
Disable LAN
Set LAN to DHCP (for IP and DNS)
Enable LAN
Open a command prompt (wit Administrator rights)
ipconfig/flushdns
exit
close DSLstats in full
Restart pc
ping router
ping bbc.co.uk
start dslstats
leave network as is for 7 days or until floating point is seen earlier then 7 days. If floating point issue is not seen within 7 days, it is likey to be the wifi causing the issue. If it reappears, it may not be the wifi causing the issue, but you are still best to advised to leave network in a hardwired configuration until your happy with stability of programs (not just dslstats), and then you can change as you want/need. However, I would advise you use only 1 network interface (either hardwired or wifi)
I hope that helps a little
also, below is a sample of my dslstats, but I have not contacted Roseway, for 2 reasons, firstly, it is 5.9 but a few versions behind, and secondly, it is connected over wifi.
Lastly, I do not watch my stats, very rarely login to view them, nor do I become obessive with getting the max speed (I would rather have a stable connection running slower then a fast connection with errors/retransmits). We have a very unique network setup here, with multiple external IP's, on many Vlans, firewalls, perimeter monitoring, VPN's VPS's etc...
I remember when openreach first installed FTTC, they said they had to show FTTC working before sign off using client computer. HAHA, I said good luck and no access to our systems would be given. We agreed his laptop connected, so that as good enough. poor chap, his face was a picture when he saw what he might have to change on all systems. Oh and it was the time when the hg612 had to be wall mounted, which we are still using our orginal hg612.
Many thanks
John
02 Jun 2017 11:19:36 Configuration files stored in C:\Users\*********\AppData\Local\dslstats\
02 Jun 2017 11:19:36 The configured modem/router is Huawei HG612
02 Jun 2017 11:19:36 Option "HG612-Modem-Stats co-operation" was set
02 Jun 2017 11:19:36 Snapshot folder is C:\Users\*********\AppData\Local\dslstats\
02 Jun 2017 11:19:39 Recording started
02 Jun 2017 11:19:53 IP address is now 111.111.111.111
02 Jun 2017 13:57:45 Implausible down traffic value reported by modem/router
02 Jun 2017 15:10:46 Implausible down traffic value reported by modem/router
02 Jun 2017 15:13:45 Implausible down traffic value reported by modem/router
02 Jun 2017 15:15:45 Implausible down traffic value reported by modem/router
02 Jun 2017 17:10:45 Implausible down traffic value reported by modem/router
02 Jun 2017 21:52:56 Timeout while collecting bitloading data
02 Jun 2017 21:52:57 Telnet timeout
02 Jun 2017 21:58:56 Timeout while collecting bitloading data
02 Jun 2017 21:58:57 Telnet timeout
02 Jun 2017 22:16:56 Timeout while collecting bitloading data
02 Jun 2017 22:16:57 Telnet timeout
02 Jun 2017 22:25:57 Timeout while collecting bitloading data
02 Jun 2017 22:25:57 Telnet timeout
02 Jun 2017 22:26:56 Timeout while collecting bitloading data
02 Jun 2017 22:26:57 Telnet timeout
02 Jun 2017 22:27:57 Timeout while collecting bitloading data
02 Jun 2017 22:27:57 Unable to collect stats 3 or more times in succession
02 Jun 2017 22:27:58 Telnet timeout
02 Jun 2017 22:28:56 Timeout while collecting bitloading data
02 Jun 2017 22:28:57 Telnet timeout
02 Jun 2017 22:29:57 Timeout while collecting bitloading data
02 Jun 2017 22:29:57 Telnet timeout
02 Jun 2017 22:30:56 Timeout while collecting bitloading data
02 Jun 2017 22:30:57 Telnet timeout
02 Jun 2017 22:32:56 Timeout while collecting bitloading data
02 Jun 2017 22:32:56 Telnet timeout
02 Jun 2017 22:33:58 Timeout while collecting SNR per tone
02 Jun 2017 22:33:59 Telnet timeout
02 Jun 2017 22:34:57 Timeout while collecting bitloading data
02 Jun 2017 22:34:57 Unable to collect stats 3 or more times in succession
02 Jun 2017 22:34:57 Telnet timeout
02 Jun 2017 22:57:45 Implausible down traffic value reported by modem/router
02 Jun 2017 22:59:43 *** Second stage login failure. Did you enable the option "Requires command to enter shell" by mistake?
02 Jun 2017 22:59:43 Second stage login failed
03 Jun 2017 01:47:45 Implausible down traffic value reported by modem/router
03 Jun 2017 04:54:45 Implausible down traffic value reported by modem/router
03 Jun 2017 04:59:45 Implausible down traffic value reported by modem/router
03 Jun 2017 06:00:42 Unable to login to modem/router
03 Jun 2017 07:56:44 Implausible down traffic value reported by modem/router
03 Jun 2017 08:39:58 Timeout while retrieving stats
03 Jun 2017 08:39:58 No stats received
03 Jun 2017 11:21:46 Deleted snapshots in folder C:\Users\*********\AppData\Local\dslstats\2017-05-27
03 Jun 2017 13:12:56 Timeout while collecting bitloading data
03 Jun 2017 13:12:57 Telnet timeout
03 Jun 2017 13:14:56 Timeout while collecting bitloading data
03 Jun 2017 13:14:57 Telnet timeout
03 Jun 2017 13:15:56 Timeout while collecting bitloading data
03 Jun 2017 13:15:57 Telnet timeout
03 Jun 2017 13:17:57 Timeout while collecting bitloading data
03 Jun 2017 13:17:57 Telnet timeout
03 Jun 2017 13:19:56 Timeout while collecting bitloading data
03 Jun 2017 13:19:57 Telnet timeout
03 Jun 2017 13:20:56 Timeout while collecting bitloading data
03 Jun 2017 13:20:57 Telnet timeout
03 Jun 2017 13:23:56 Timeout while collecting bitloading data
03 Jun 2017 13:23:57 Telnet timeout
03 Jun 2017 13:24:56 Timeout while collecting bitloading data
03 Jun 2017 13:24:57 Telnet timeout
03 Jun 2017 13:25:57 Timeout while collecting bitloading data
03 Jun 2017 13:25:58 Unable to collect stats 3 or more times in succession
03 Jun 2017 13:25:58 Telnet timeout
03 Jun 2017 13:26:56 Timeout while collecting bitloading data
03 Jun 2017 13:26:57 Telnet timeout
03 Jun 2017 13:27:56 Timeout while collecting bitloading data
03 Jun 2017 13:27:57 Telnet timeout
03 Jun 2017 13:29:57 Timeout while collecting bitloading data
03 Jun 2017 13:29:58 Telnet timeout
03 Jun 2017 13:30:57 Timeout while retrieving stats
03 Jun 2017 13:30:57 No stats received
03 Jun 2017 13:31:57 Timeout while retrieving stats
03 Jun 2017 13:31:57 Unable to collect stats 3 or more times in succession
03 Jun 2017 13:31:57 No stats received
03 Jun 2017 13:32:56 Timeout while collecting bitloading data
03 Jun 2017 13:32:57 Telnet timeout
03 Jun 2017 13:33:56 Timeout while retrieving stats
03 Jun 2017 13:33:56 No stats received
03 Jun 2017 13:34:58 Timeout while collecting SNR per tone
03 Jun 2017 13:34:59 Telnet timeout
03 Jun 2017 13:36:56 Timeout while collecting bitloading data
03 Jun 2017 13:36:57 Telnet timeout
03 Jun 2017 13:37:57 Timeout while collecting bitloading data
03 Jun 2017 13:37:57 Telnet timeout
03 Jun 2017 13:38:56 Timeout while collecting bitloading data
03 Jun 2017 13:38:56 Unable to collect stats 3 or more times in succession
03 Jun 2017 13:38:57 Telnet timeout
03 Jun 2017 13:39:58 Timeout while retrieving stats
03 Jun 2017 13:39:58 No stats received
03 Jun 2017 13:40:56 Timeout while collecting bitloading data
03 Jun 2017 13:40:57 Telnet timeout
03 Jun 2017 13:41:56 Timeout while retrieving stats
03 Jun 2017 13:41:56 No stats received
03 Jun 2017 13:42:44 *** Second stage login failure. Did you enable the option "Requires command to enter shell" by mistake?
03 Jun 2017 13:42:44 Second stage login failed
03 Jun 2017 13:43:57 Timeout while collecting bitloading data
03 Jun 2017 13:43:57 Telnet timeout
03 Jun 2017 13:44:58 Timeout while retrieving stats
03 Jun 2017 13:44:58 No stats received
03 Jun 2017 13:45:56 Timeout while retrieving stats
03 Jun 2017 13:45:56 No stats received
03 Jun 2017 13:46:56 Timeout while retrieving stats
03 Jun 2017 13:46:56 No stats received
03 Jun 2017 13:47:56 Timeout while retrieving stats
03 Jun 2017 13:47:56 No stats received
03 Jun 2017 13:48:56 Timeout while retrieving stats
03 Jun 2017 13:48:56 No stats received
03 Jun 2017 13:50:56 Timeout while retrieving stats
03 Jun 2017 13:50:56 No stats received
03 Jun 2017 15:16:56 Timeout while collecting bitloading data
03 Jun 2017 15:16:57 Telnet timeout
03 Jun 2017 15:17:56 Timeout while collecting bitloading data
03 Jun 2017 15:17:57 Telnet timeout
03 Jun 2017 15:18:56 Timeout while collecting bitloading data
03 Jun 2017 15:18:57 Unable to collect stats 3 or more times in succession
03 Jun 2017 15:18:57 Telnet timeout
03 Jun 2017 15:20:56 Timeout while collecting bitloading data
03 Jun 2017 15:20:57 Telnet timeout
03 Jun 2017 15:21:57 Timeout while retrieving stats
03 Jun 2017 15:21:57 No stats received
03 Jun 2017 15:23:56 Timeout while collecting SNR per tone
03 Jun 2017 15:23:58 Telnet timeout
03 Jun 2017 15:24:56 Timeout while retrieving stats
03 Jun 2017 15:24:56 No stats received
03 Jun 2017 15:25:56 Timeout while collecting bitloading data
03 Jun 2017 15:25:56 Unable to collect stats 3 or more times in succession
03 Jun 2017 15:25:57 Telnet timeout
03 Jun 2017 15:26:56 Timeout while retrieving stats
03 Jun 2017 15:26:57 No stats received
03 Jun 2017 15:27:56 Timeout while collecting bitloading data
03 Jun 2017 15:27:57 Telnet timeout
03 Jun 2017 15:28:56 Timeout while retrieving stats
03 Jun 2017 15:28:56 No stats received
03 Jun 2017 15:29:56 Timeout while collecting bitloading data
03 Jun 2017 15:29:57 Telnet timeout
03 Jun 2017 15:30:57 Timeout while collecting bitloading data
03 Jun 2017 15:30:58 Telnet timeout
03 Jun 2017 15:31:56 Timeout while collecting bitloading data
03 Jun 2017 15:31:57 Telnet timeout
03 Jun 2017 15:32:56 Timeout while collecting bitloading data
03 Jun 2017 15:32:57 Telnet timeout
03 Jun 2017 16:28:56 Timeout while retrieving stats
03 Jun 2017 16:28:56 No stats received
03 Jun 2017 16:29:57 Timeout while retrieving stats
03 Jun 2017 16:29:57 No stats received
03 Jun 2017 16:30:57 Timeout while collecting bitloading data
03 Jun 2017 16:30:57 Unable to collect stats 3 or more times in succession
03 Jun 2017 16:30:57 Telnet timeout
03 Jun 2017 16:31:56 Timeout while collecting bitloading data
03 Jun 2017 16:31:57 Telnet timeout
03 Jun 2017 16:35:56 Timeout while collecting SNR per tone
03 Jun 2017 16:35:57 Telnet timeout
03 Jun 2017 16:48:45 Implausible down traffic value reported by modem/router
03 Jun 2017 17:36:56 Timeout while collecting bitloading data
03 Jun 2017 17:36:57 Telnet timeout
03 Jun 2017 17:39:56 Timeout while collecting SNR per tone
03 Jun 2017 17:39:57 Telnet timeout
03 Jun 2017 17:46:56 Timeout while retrieving stats
03 Jun 2017 17:46:56 No stats received
03 Jun 2017 17:47:56 Timeout while collecting bitloading data
03 Jun 2017 17:47:57 Telnet timeout
03 Jun 2017 17:48:56 Timeout while collecting bitloading data
03 Jun 2017 17:48:56 Unable to collect stats 3 or more times in succession
03 Jun 2017 17:48:57 Telnet timeout
03 Jun 2017 17:49:57 Timeout while retrieving stats
03 Jun 2017 17:49:57 No stats received
03 Jun 2017 17:50:56 Timeout while collecting bitloading data
03 Jun 2017 17:50:57 Telnet timeout
03 Jun 2017 18:52:44 Implausible down traffic value reported by modem/router
03 Jun 2017 18:54:45 Implausible down traffic value reported by modem/router
03 Jun 2017 19:59:42 Unable to login to modem/router
03 Jun 2017 20:44:47 Implausible down traffic value reported by modem/router
03 Jun 2017 21:09:46 Implausible down traffic value reported by modem/router
03 Jun 2017 21:10:48 Implausible down traffic value reported by modem/router
03 Jun 2017 21:20:46 Implausible down traffic value reported by modem/router
03 Jun 2017 22:24:42 Unable to login to modem/router
04 Jun 2017 00:16:42 Unable to login to modem/router
04 Jun 2017 08:51:43 *** Second stage login failure. Did you enable the option "Requires command to enter shell" by mistake?
04 Jun 2017 08:51:43 Second stage login failed
04 Jun 2017 09:29:57 Timeout while collecting bitloading data
04 Jun 2017 09:29:57 Telnet timeout
04 Jun 2017 09:37:56 Timeout while collecting bitloading data
04 Jun 2017 09:37:57 Telnet timeout
04 Jun 2017 11:22:45 Deleted snapshots in folder C:\Users\*********\AppData\Local\dslstats\2017-05-28