Hi all,
I have got a very annoying problem with my SBG3300 router....
It was fine a year ago, however after I used a Powerline adaptor to form a cabled network between up and down-stairs the problem happened and never ends (well, until now)
I realised the router reboot itself randomly after 1-2 days of the Powerline use, then I doubt it might be the issue so removed the Powerline, but not good, problem still there. Then I switched the ZyXEL power adaptor with another one that is the same spec but different brand, it seemed to improved a little bit - from 4 times' reboot to once per day (or might be less than once per day).
I then asked ZyXEL's customer support but they said they did not experience such problem before and asked for an RMA but the replace unit acting the same, slight improvement to 2-3 days per reboot, and I can live on with that.
However the last unit became faulty last month so I have to send it back to CS again for a replacement, and they give me a slightly different model: SBG3300-NB00 (Annex B) instead of the faulty's N000 (Annex A), then the problem become the worst, 1-2 reboots per day. I decided to buy an UPS trying to solve it.
Not really the solution though - Router still rebooting, but I noticed the Synology NAS which connected to UPS, reporting "Connection lost to UPS" and "Connected to UPS", only 1-5 seconds between these 2 status, and happened 3-4 times within a very short period of time (might be within 1 min).
By the way, even the NAS which connected to the same UPS is still running good (and that's why I can get the "UPS connections" logs/messages).
So, just wondering if anyone else has the same issue or can give any advice to it please? Also wondering if change the router to another brand and model would solve it (i.e. TP-Link VR600 or ASUS DSL-AC88)?
Thanks a lot in advance!
Regards,
Chong