Hi newtonstar
Many thanks, sorry I didn't realise
However, the test may still be of some help, if it works as you can prove using the test account on a different router, does not disconnect or give errors, so your connection to the fttc cab/backhaul is fine on BT, ergo on VF, shows disconnects and errors
Of course, the bt test account may not work so I apologise in advance
Many thanks
John