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[b4z]

Hello, i have had BT Infinity 1 for 12 days now. Today i noticed a massive increase in HEC Errors.

Is this is something to be concerned about?

(I can run the other stats programs that people use on here to provide you with more information if you need it)

This is a screenshot from today - 12th August 2016



This is a screenshot from 3 days ago - 9th August 2016

[Interceptor121]

The stats from the web interface are not reliable. Get some through telnet and xdslcmd to check what is happening

[b4z]

Does this help? [I rebooted the Modem not long ago]

Im sorry, beyond the basic information in the statistics, i am not remotely knowledgeable enough to assess the statistics or their nuances.

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Last initialization procedure status:   0
Max:   Upstream rate = 32727 Kbps, Downstream rate = 93504 Kbps
Bearer:   0, Upstream rate = 9999 Kbps, Downstream rate = 55000 Kbps
Bearer:   1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    17.3       22.9
Attn(dB):    10.8       0.0
Pwr(dBm):    13.5      -3.4
         VDSL2 framing
         Bearer 0
MSGc:      -6      58
B:      117      236
M:      1      1
T:      0      23
R:      8      16
S:      0.0683      0.7543
L:      14763      2694
D:      16      1
I:      126      127
N:      126      254
Q:      16      0
V:      1      0
RxQueue:      45      0
TxQueue:      15      0
G.INP Framing:      18      0
G.INP lookback:      15      0
RRC bits:      0      24
         Bearer 1
MSGc:      122      -6
B:      0      0
M:      2      0
T:      2      0
R:      16      0
S:      8.0000      0.0000
L:      32      0
D:      1      0
I:      32      0
N:      32      0
Q:      0      0
V:      0      0
RxQueue:      0      0
TxQueue:      0      0
G.INP Framing:      0      0
G.INP lookback:      0      0
RRC bits:      0      0
         Counters
         Bearer 0
OHF:      0      142649
OHFErr:      0      2
RS:      72185616      2265055
RSCorr:      11      1
RSUnCorr:   0      0
         Bearer 1
OHF:      77073      0
OHFErr:      0      0
RS:      616093      0
RSCorr:      0      0
RSUnCorr:   0      0

         Retransmit Counters
rtx_tx:      616      0
rtx_c:      4      0
rtx_uc:      0      0

         G.INP Counters
LEFTRS:      0      0
minEFTR:   54992      0
errFreeBits:   1038536      0

         Bearer 0
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   130912000      0
Data Cells:   85797      0
Drop Cells:   0
Bit Errors:   0      0

         Bearer 1
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   0      0
Data Cells:   0      0
Drop Cells:   0
Bit Errors:   0      0

ES:      0      2
SES:      0      0
UAS:      26      26
AS:      1239

         Bearer 0
INP:      48.00      0.00
INPRein:   0.00      0.00
delay:      0      0
PER:      0.00      8.70
OR:      0.01      58.79
AgR:      55087.48   10057.90

         Bearer 1
INP:      2.00      0.00
INPRein:   2.00      0.00
delay:      0      0
PER:      16.06      0.01
OR:      63.75      0.01
AgR:      63.75   0.01

Bitswap:   563/563      0/0

Total time = 21 min 5 sec
FEC:      11      1
CRC:      0      2
ES:      0      2
SES:      0      0
UAS:      26      26
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 6 min 5 sec
FEC:      0      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      11      1
CRC:      0      2
ES:      0      2
SES:      0      0
UAS:      26      26
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 21 min 5 sec
FEC:      11      1
CRC:      0      2
ES:      0      2
SES:      0      0
UAS:      26      26
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 0 sec
FEC:      0      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Since Link time = 20 min 37 sec
FEC:      11      1
CRC:      0      2
ES:      0      2
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
#

[NewtronStar]

That looks like a 55/10 service to me you could easily go for an 80/20 service with those stats say 300 meters to huawei cabinet and with G.INP why is it each new member on kitz has a short line with top of the range stats it's becoming annoying 

[j0hn]

judging by the 4mb jump in attainable, and path 1 starting to go above 0, I'd guess the change was g.inp activating on your line. there's so many errors on the webui, and g.inp makes it worse. if you want a neat UI you can read like the webui then I recommend installing HG612_Modem_Stats.

[Interceptor121]

Everything looks good with your line. I would just leave it alone and avoid reboots

[WWWombat]

As people said, the web GUI is faulty. HEC actually applies to ATM, and doesn't matter to FTTC - and the number that is displayed is actually more likely to be a badly-displayed negative number (-6, to be exact). In programming parlance, it is a 32-bit signed number being displayed as though it is 32-bit unsigned.

The sync looks fine, with G.INP enabled.

The error rate looks fine too, but there's only 20 minutes of data, so it is too soon to be sure.