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[TheKeymeister]

I've moved into a new house that had an existing fttc service. Mine is due to be activated on Saturday (after much trouble due to a cease that was pending on the line). I've rigged up my router (Cisco 887VA) tonight that was previously set up for EE FTTC at my old house, changed the username and password (gone to Plusnet now) and it seems to connect, status gets to showtime etc, but I can't ping anything in the outside world.

As per the title, I assume I'm still connected to the previous owners port in the fttc cabinet, and will be changed over to my allocated one on Saturday (either that or some sort of Port configuration will be applied on Saturday) - is it this that's preventing it from working now, or should I be able to connect on any port with my login details?

I've no problem waiting until Saturday, I'm not that impatient (the other half is thoughas she can only get GPRS or EDGE on her phone, I manage to get constant HSDPA+  ) I just don't want to get to Saturday and realise my config is stuffed when I could have sorted it earlier!

Thanks in advance

[NEXUS2345]

The issue will be the PPPoE session being unable to establish itself as your line is still directed at the previous lines service provider. Unless the previous owners were with a service provider that used an alternate wholesale provider (TalkTalk Wholesale for example) then the changeover is purely with the way your traffic is routed to the ISP, and so it should change on Saturday at some point, at which time the PPPoE session will establish itself and you will be connected to the internet.

[TheKeymeister]

Well I woke up Friday morning to a text from plusnet saying my service had been activated and the router had sorted itself out and all was working straight away! Maybe my login attempts encouraged them to change the settings a day early, or maybe it was coincidence...

[burakkucat]

Thank you for the update.