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Author Topic: UK Gov Moots Faster Broadband ISP Switching and Contract Tweaks  (Read 1290 times)

Bowdon

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UK Gov Moots Faster Broadband ISP Switching and Contract Tweaks

Quote
The Government has today launched a new consultation that seeks feedback on a number of consumer protection measures, which among other things could introduce faster switching between ISPs and make it easier to cancel contracts online.

At present the related ‘Call for Evidence‘, which is open for feedback until 23rd June 2016, doesn’t contain a lot of detail and covers most of the major service sectors (e.g. energy, water, insurance, broadband, mobile etc.).
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BT Full Fibre 500 - Smart Hub 2

Chrysalis

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Re: UK Gov Moots Faster Broadband ISP Switching and Contract Tweaks
« Reply #1 on: May 26, 2016, 06:20:27 PM »

yeah the solution for everything, switch, switch, switch.
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Oldjim

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Re: UK Gov Moots Faster Broadband ISP Switching and Contract Tweaks
« Reply #2 on: May 26, 2016, 08:53:33 PM »

Quote
* At present it can take 10 working days (i.e. two weeks) to switch between broadband and phone providers (sometimes longer if you have to cancel the old service first), although the Government are looking at whether or not this can be reduced to just 7 working days.
But that is an OFCOM Rule to prevent slamming   :'(
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Jim
Plusnet
 

anything