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[William Grimsley]

Sorry DN, I didn't get a photo.

Anyway, Glenn is just leaving now, he checked the master socket which was up to date (a VDSL faceplate MK3) and he did a line pair quality test and he said my line was perfect and I couldn't get either a faster or better quality line from the cabinet.

I had a really good discussion with him about FTTC and he complained about how rediculous everything was. He said that BT wholesale could of reset the line without having to send me out. Just shows doesn't it.

Oh, and yes I didn't forget to make him a coffee.

[digitalnemesis]

Sorry DN, I didn't get a photo.

Anyway, Glenn is just leaving now, he checked the master socket which was up to date (a VDSL faceplate MK3) and he did a line pair quality test and he said my line was perfect and I couldn't get either a faster or better quality line from the cabinet.

I had a really good discussion with him about FTTC and he complained about how rediculous everything was. He said that BT wholesale could of reset the line without having to send me out. Just shows doesn't it.

Yeah, BT Wholesale needs a way to remotely reset FTTC circuits really. It can be done on ADSL/ADSL2/ADSL2+.

Did he use a JDSU? Why didn't you take a photo?

[N0STIE]

Could be copper conditions, interference, etc.

Have you checked your bit loading graph as suggested?

Erm, no. I can't check anything unless someone will tell me how to get additional stats from TD-W9980 :>

[William Grimsley]

I don't recall him doing one, if you mean the device that brings the line stats through then yes he did but unfortunately I was too focused on talking him to about broadband related things. LOL.

[digitalnemesis]

Could be copper conditions, interference, etc.

Have you checked your bit loading graph as suggested?

Erm, no. I can't check anything unless someone will tell me how to get additional stats from TD-W9980 :>

I think you should try the Zyxel VMG8924-B10A or plug in your HG612 and extract some stats using http://www.s446074245.websitehome.co.uk/

[digitalnemesis]

I don't recall him doing one, if you mean the device that brings the line stats through then yes he did but unfortunately I was too focused on talking him to about broadband related things. LOL.

Did he give you the max attainable rate using his JDSU?

[William Grimsley]

He said it was about the same, but said it always reports low on VDSL.

Well, thank god that's over. Thank you everyone again. kitz will be relieved now.

[William Grimsley]

I've just text him to confirm there's no charge.

[William Grimsley]

He's just text back saying it's 99% likely they won't charge but he's not 100% sure whether BT will charge or not.

[N0STIE]

I think you should try the Zyxel VMG8924-B10A or plug in your HG612 and extract some stats using http://www.s446074245.websitehome.co.uk/

Haha I sold my HG612 

[William Grimsley]

 

Ok, WTH is a misdetection resync?

And, I got 1 text message saying that Glenn was going to be my engineer as well as 1 text message saying he was on his way when he'd been here at least 10 minutes and 1 text message saying he had left when he'd been gone at least 30 minutes! LOL!

[kitz]

Just got in.  All I can say is:

TGFT

 

[William Grimsley]

TGFT = Thank God For That?

[kitz]

Oh one more thing.

Dont get hooked up now on errors unless it goes red.   
ATM you're on open profile, so hopefully things should be better when G.INP goes back on.

[digitalnemesis]

Just got in.  All I can say is:

TGFT

 

Thank goodness for that darling