Hi there,
For the last two and a half years, I've been on Sky's 40/10 FTTC package, where I enjoyed a 33Mbit download connection speed. I was using a Kelly Engineer supplied HG612 modem and the Sky Hub (SR101).
I moved from Sky to BT Infinity option 1 on the 27th of January. They supplied a BT Home Hub 5B. I was excited at the chance to remove one device and only have the combined modem/router in order to supply my connection. I was aware this would prevent me from viewing my detailed line stats, but as my connection was so stable/reliable I didn't feel the need to constantly monitor them. I'd literally sync at 33Mbit down 7Mbit every single day, with very little deviation.
The day my BT service went live, I lost sync with my Sky equipment and so disconnected the HG612 modem/SR101 router and proceeded to connect my HH5B. I did a speed test and got the following:
http://www.speedtest.net/my-result/5046140366. I then did some searching and found that migrating to another FTTC service would completely reset my DLM - so I assume at this point my line was experiencing many errors, dropped packets etc.
The next day speeds settled, and I found that I had a 27mbit downstream sync. Speed tests were showing my full connection speed. I was also heavily interleaved, resulting in pings of 40ms to bbc, for example.
A few days later the interleaving was reduced further, resulting in pings of 21ms to bbc.co.uk, which is very similar to my pings on Sky.
I'm wondering why my connection speeds haven't returned to what they were with my Sky service? It's been almost two weeks now, and my line hasn't resynced itself since the first day.
I decided to reconnect my HG612 around a week ago, in order to view the detailed line stats. I've now setup monitoring on the 'Mydslwebstats' service (excellent service btw!), where my data can be found under the username 'Dave2150'.
I'd appreciate any feedback as to why my connection seems to have been locked to 27mbit with a 8DB SNR. The attainable rates look identical to what I was getting for the last few years with Sky.
I'd also appreciate any feedback about the general 'health' of my line. My next door neighbour ordered a FTTC service the same time as I did, when our cabinet (ECI) went live in 2013. He enjoys a 55mbit downstream/11mbit upstream connection, which I always found odd, as we're literally a few meters apart, and are both around 600M from our cabinet (following the cables along the road). Both houses were part of a small Cul-de-sac built around 10 years ago. We have underground ducting from our houses for around 30M, where the cables emerge from the ground then climb a BT pole (erected the same time as the houses were built) which then feeds onto a combined electricity/BT pole which also feeds the older houses in the area, so I assumed our line routing would be very similar?
Many thanks for any help