In the past year or so I have gone from having no ways of getting iPlayer onto my TV screen, to three... Streaming from iPad and Apple TV, or Samsung smart Blu Ray player, and now Panasonic smart TV. All of this became feasible with arrival of FTTC, lifting my 3 Mbps-ish by about ten-fold.
On each of these, when it works, it's fine. The HD version of iPlayer is no match for direct recordings from Freeview HD, but it is still pretty darned good. The trouble is, I rarely get to watch a program in entirety without at least one picture freeze, lasting a second or two up to a few tens of seconds.
I have also used, quite extensively, Apple movie rental and Netflix, both in HD, and neither ever freezes, not ever, they just work. Perfectly. 4k /UHD streaming, in as far as I've been able to play with it from YouTube, is faultless.
So - since all of these technologies are black magic voodoo to me, can anybody explain, is there any valid reason why BBC can't provide a quality of service to match Apple and Netflix et al?
I don't think my home network is at fault, TV and optical player are both wired LAN, and equally bad for BBC.