This has got to be more serious than 'just' DNS Hijacking. On its own, even BT (a.k.a.
Inept-R-Us) could have identified and remedied that problem; a problem dating back to Dec 2013 if not earlier, and entirely of its own making.
There must be more to this
Massive Service Outage. BT has had two weeks now of relentless complaints to work on. It's not just an overnight outage, nor is it regionalised - it's affecting the whole country, and it long pre-dates the fleetingly poor weather conditions in the north of England which some have blamed.
It's strange too that BT is not really disclosing anything meaningful. In fact the
Beast of Newgate Street is trivialising it, and wasting everyone's time. "Support" staff in Mumbai are still going through the motions in their mindless scripts. Still telling us to turn our routers off and on, and to re-boot our PCs, and such like.
Not just the usual BT incompetence, but something much more serious then? A malicious attack on its network maybe? A sustained ambush it would prefer we never learnt about? Is
The Beast staying mum "to starve the terrorist / hijacker of the oxygen of publicity?" (to quote the Wicked Witch herself.)
Without wishing to point fingers, but the
Anglo-American economic warfare being waged today against the Russian Federation - viz the attack on the Rouble; the economic sanctions imposed over the contrived MH17 clap-trap; the wild anti-Kremlin, anti-Putin rhetoric, and the malicious sub-profitable pricing of Brent crude to damage Russia's (huge) oil interests - won't win us any friends. Perhaps, in combination, those things might even have provoked a retaliation? In the form of a state-sponsored cyber-attack on our incumbent telco's network? Pure speculation, of course.
On BT's forum, one thread started just four days ago (Dec 8th) now fills
thirty thirty-one pages of complaints. With, as far as I can see, just one official response. Some hapless BT representative (in Mumbai, no doubt) profusely thanked everyone for posting "very helpful" ping stats!
https://community.bt.com/t5/BT-Infinity-Speed-Connection/BT-Infinity-issues-for-the-last-few-days/td-p/1420828/page/31God Help Us All if BT is relying on suggestions from its own support forums to solve the problem!
Possibly unrelated but we haven't been able to log into "My BT" (account information) on the BT website for some days now. Since December 1st (at the latest), it has reported the following error message:
"Sorry! We're not able to show your bill and usage details at the moment as the website is undergoing maintenance. Please try again later."
Seams. Creaking!
Now, where's that 4G dongle gone? Time to blow the dust off it. Superfast Broadband was a nice idea while it lasted! 8)